Technical Quality Manager
hace 1 semana
SAP is seeking a highly skilled Technical Quality Manager to join our Customer Success organization. As a key member of our team, you will be responsible for the overall delivery of contracted services to our Premium Engagement customers.
Key Responsibilities- Lead the Premium Engagement program and support or execute analysis of customer situation/requirements.
- Support or execute engagement planning of Premium Engagement services to customer situation/requirements, solutions, and create a value proposition.
- Support engagement quality and execution of Premium Engagement services, including governance, top issue/escalation management, executive reporting & presentations, resource staffing, contract management, and services delivery.
- Execute engineering services or resources for end-to-end projects or focused phased activities, including design, optimization, assessment, technical integration, validation, operations, escalations, empower training, and workshops.
- Understand Customer requirements and co-ordinate delivery activities.
- Strong SAP business and technical solution architecture expertise.
- 8+ years of experience with SAP's Enterprise Solutions, Industry Solutions, Platform Solutions, SaaS Solutions, Third-Party Technologies, or Partner Technologies.
- Experience with SAP HANA, S/4 HANA, or SAP Business Technology Platform preferred.
- SAP project management, value management, and quality management practices.
- Experience leading design, implementation, and change management projects.
- Pre-sales, Solutioning, Procurement, Contract Lifecycles, Contract Renewals, and Customer Retention experience.
- Experience working with c-levels, senior leaders, influencers, and believed advisors.
- Strong facilitation, negotiation, and de-escalation skills.
- Bachelor or Master's Degree: Science, Tech, Engineering, Math, Economics or Business Management.
- Strong English Proficiency.
- Strong Spanish Proficiency.
SAP is a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development.
We win with inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential.
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Technical Quality Manager
hace 3 semanas
Madrid, Madrid, España SAP A tiempo completoAbout the RoleSAP is a leading provider of enterprise software solutions, and we are seeking a highly skilled Technical Quality Manager to join our team. As a Technical Quality Manager, you will be responsible for ensuring the quality of our solutions and services, working closely with our customers and internal teams to deliver high-quality results.Key...
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Technical Quality Manager
hace 3 semanas
Madrid, Madrid, España SAP A tiempo completoAbout the RoleSAP is a leading provider of enterprise software solutions, and we are seeking a highly skilled Technical Quality Manager to join our team. As a Technical Quality Manager, you will be responsible for ensuring the quality of our solutions and services, working closely with our customers and internal teams to deliver high-quality results.Key...
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SAP Technical Quality Manager
hace 1 semana
Madrid, Madrid, España Sap A tiempo completoJob Title: Technical Quality ManagerSAP is seeking a highly skilled Technical Quality Manager to join our Customer Success organization. As a key member of our team, you will be responsible for delivering high-quality services to our customers with Premium Engagement contracts.Key Responsibilities:Lead the Premium Engagement program and support or execute...
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SAP Technical Quality Manager
hace 1 semana
Madrid, Madrid, España Sap A tiempo completoJob Title: Technical Quality ManagerSAP is seeking a highly skilled Technical Quality Manager to join our Customer Success organization. As a key member of our team, you will be responsible for delivering high-quality services to our customers with Premium Engagement contracts.Key Responsibilities:Lead the Premium Engagement program and support or execute...
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SAP Technical Quality Manager
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Madrid, Madrid, España Sap A tiempo completoAbout the RoleSAP is seeking a highly skilled Technical Quality Manager to join our Customer Success organization. As a key member of our team, you will work with customers with Premium Engagement contracts to deliver contracted services.Key ResponsibilitiesLead the Premium Engagement program and support or execute analysis of customer...
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SAP Technical Quality Manager
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Madrid, Madrid, España Sap A tiempo completoAbout the RoleSAP is seeking a highly skilled Technical Quality Manager to join our Customer Success organization. As a key member of our team, you will work with customers with Premium Engagement contracts to deliver contracted services.Key ResponsibilitiesLead the Premium Engagement program and support or execute analysis of customer...
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Technical Quality Manager
hace 2 días
Madrid, Madrid, España Sap Se A tiempo completoAbout the RoleSAP Technical Quality Manager is a key member of the Customer Success organization, responsible for delivering contracted services to customers with Premium Engagement contracts.Key ResponsibilitiesLead the Premium Engagement program, supporting analysis of customer situations and requirements.Support engagement planning, including creating...
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SAP Technical Quality Manager
hace 1 semana
Madrid, Madrid, España Sap A tiempo completoAbout the RoleSAP is seeking a highly skilled Technical Quality Manager to join our Customer Success organization. As a key member of our team, you will be responsible for delivering high-quality services to our customers with Premium Engagement contracts.Key ResponsibilitiesLead the Premium Engagement program and support or execute analysis of customer...
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SAP Technical Quality Manager
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Madrid, Madrid, España Sap A tiempo completoAbout the RoleSAP is seeking a highly skilled Technical Quality Manager to join our Customer Success organization. As a key member of our team, you will be responsible for delivering high-quality services to our customers with Premium Engagement contracts.Key ResponsibilitiesLead the Premium Engagement program and support or execute analysis of customer...
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SAP Technical Quality Manager
hace 1 semana
Madrid, Madrid, España Sap A tiempo completoAbout the RoleSAP is seeking a highly skilled Technical Quality Manager to join our Customer Success organization. As a key member of our team, you will be responsible for delivering high-quality services to our customers with Premium Engagement contracts.Key ResponsibilitiesLead the Premium Engagement program and support or execute analysis of customer...
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SAP Technical Quality Manager
hace 1 semana
Madrid, Madrid, España Sap A tiempo completoAbout the RoleSAP is seeking a highly skilled Technical Quality Manager to join our Customer Success organization. As a key member of our team, you will be responsible for delivering high-quality services to our customers with Premium Engagement contracts.Key ResponsibilitiesLead the Premium Engagement program and support or execute analysis of customer...
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SAP Technical Quality Manager
hace 1 semana
Madrid, Madrid, España Sap A tiempo completoAbout the RoleSAP is seeking a highly skilled Technical Quality Manager to join our Customer Success organization. As a key member of our team, you will be responsible for delivering high-quality services to our customers with Premium Engagement contracts.Key ResponsibilitiesLead the Premium Engagement program and support or execute analysis of customer...
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SAP Technical Quality Manager
hace 1 semana
Madrid, Madrid, España Sap A tiempo completoAbout the RoleSAP is seeking a highly skilled Technical Quality Manager to join our Customer Success organization. As a key member of our team, you will be responsible for delivering high-quality services to our customers with Premium Engagement contracts.Key ResponsibilitiesLead the Premium Engagement program and support or execute analysis of customer...
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SAP Technical Quality Manager
hace 2 días
Madrid, Madrid, España Sap A tiempo completoAbout the RoleSAP is seeking a highly skilled Technical Quality Manager to lead our Premium Engagement program. As a key member of our team, you will be responsible for supporting and executing analysis of customer situations and requirements, including business requirements, program/project, IT, transformational, architecture, development, infrastructure,...
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Technical Quality Manager
hace 1 mes
Madrid, Madrid, España SAP A tiempo completoAbout the RoleSAP is seeking a highly skilled Technical Quality Manager to join our Customer Success organization. As a key member of our team, you will be responsible for delivering high-quality services to our customers with Premium Engagement contracts.Key ResponsibilitiesLead the Premium Engagement program, ensuring seamless execution and customer...
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Technical Quality Manager
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Madrid, Madrid, España SAP A tiempo completoAbout the RoleSAP is seeking a highly skilled Technical Quality Manager to join our Customer Success organization. As a key member of our team, you will be responsible for delivering high-quality services to our customers with Premium Engagement contracts.Key ResponsibilitiesLead the Premium Engagement program, ensuring seamless execution and customer...
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SAP Technical Quality Manager
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Madrid, Madrid, España SAP A tiempo completoAbout the RoleSAP is seeking a highly skilled Technical Quality Manager to join our Customer Success organization. As a key member of our team, you will work closely with customers who have Premium Engagement contracts to ensure the successful delivery of contracted services.Key ResponsibilitiesLead the Premium Engagement program and support or execute...
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SAP Technical Quality Manager
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Madrid, Madrid, España SAP A tiempo completoAbout the RoleSAP is seeking a highly skilled Technical Quality Manager to join our Customer Success organization. As a key member of our team, you will work closely with customers who have Premium Engagement contracts to ensure the successful delivery of contracted services.Key ResponsibilitiesLead the Premium Engagement program and support or execute...
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