Technical Quality Manager

hace 4 semanas


Madrid, Madrid, España Sap Se A tiempo completo
About the Role

SAP Technical Quality Manager is a key member of the Customer Success organization, responsible for delivering contracted services to customers with Premium Engagement contracts.

Key Responsibilities
  • Lead the Premium Engagement program, supporting analysis of customer situations and requirements.
  • Support engagement planning, including creating value propositions and securing customer alignment.
  • Execute engagement quality and execution, including governance, issue management, and executive reporting.
  • Understand customer requirements and provide strong SAP business and technical solution architecture expertise.
Requirements
  • 8+ years of experience with SAP's Enterprise Solutions, Industry Solutions, Platform Solutions, SaaS Solutions, Third-Party Technologies, or Partner Technologies.
  • Experience with SAP HANA, S/4 HANA, or SAP Business Technology Platform preferred.
  • SAP project management, value management, and quality management practices.
  • Strong facilitation, negotiation, and de-escalation skills.
About SAP

SAP is a market leader in end-to-end business application software and related services, with a highly collaborative team ethic and commitment to personal development.



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