SAP Technical Quality Manager
hace 3 semanas
Lead Premium Engagement Program
As a key member of the Customer Success organization, you will work with customers with Premium Engagement contracts and be responsible for the overall delivery of contracted services. This role requires strong SAP business and technical solution architecture expertise, as well as experience with SAP's Enterprise Solutions, Industry Solutions, Platform Solutions, SaaS Solutions, Third-Party Technologies, or Partner Technologies.
Key Responsibilities
- Support or execute analysis of customer situation / requirements, including business requirements, program / project, IT, transformational, architecture, development, infrastructure, and operational topics
- Support or execute engagement planning of Premium Engagement services to customer situation / requirements, solutions, create a value proposition, secure customer alignment, including working with the account team, expert engagement engineer, solution or industry experts, partners, executive sponsors, or delivery support teams
- Support engagement quality and execution of Premium Engagement services, including governance, top issue / escalation management, executive reporting & presentations, resource staffing, contract management, and services delivery
- Execute engineering services or resources for end-to-end projects or focused phased activities, including design, optimization, assessment, technical integration, validation, operations, escalations, empower training, and workshops
Requirements
- Strong SAP business and technical solution architecture expertise
- 8+ years of experience with SAP's Enterprise Solutions, Industry Solutions, Platform Solutions, SaaS Solutions, Third-Party Technologies, or Partner Technologies
- Experience with SAP HANA, S / 4 HANA, or SAP Business Technology Platform preferred
- SAP project management, value management, and quality management practices
- Experience leading design, implementation, and change management projects
- Pre-sales, Solutioning, Procurement, Contract Lifecycles, Contract Renewals, and Customer Retention experience
- Experience working with c-levels, senior leaders, influencers, and believed advisors
- Strong facilitation, negotiation, and de-escalation skills
- Bachelor or Master's Degree : Science, Tech, Engineering, Math, Economics or Business Management
- Strong English Proficiency
- Strong Spanish Proficiency
About SAP
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and / or mental disabilities.
-
SAP Technical Quality Manager
hace 3 semanas
Madrid, Madrid, España Sap A tiempo completoAbout the RoleSAP is a leading provider of enterprise software solutions, helping over 400,000 customers worldwide work more efficiently and effectively. As a Technical Quality Manager, you will play a critical role in ensuring the quality of our solutions and services.Key ResponsibilitiesLead the Premium Engagement program, supporting analysis of customer...
-
SAP Technical Quality Manager
hace 4 semanas
Madrid, Madrid, España Sap A tiempo completoAbout the RoleSAP is seeking a highly skilled Technical Quality Manager to lead our Premium Engagement program. As a key member of our team, you will be responsible for supporting and executing analysis of customer situations and requirements, including business requirements, program/project, IT, transformational, architecture, development, infrastructure,...
-
Technical Quality Manager
hace 3 semanas
Madrid, Madrid, España SAP A tiempo completoAbout the RoleSAP is seeking a highly skilled Technical Quality Manager to lead our Premium Engagement program. As a key member of our Customer Success organization, you will work closely with customers to deliver contracted services and ensure the highest level of quality.Key ResponsibilitiesLead the Premium Engagement program and support or execute...
-
Technical Quality Manager
hace 4 semanas
Madrid, Madrid, España Sap Se A tiempo completoAbout the RoleSAP Technical Quality Manager is a key member of the Customer Success organization, responsible for delivering contracted services to customers with Premium Engagement contracts.Key ResponsibilitiesLead the Premium Engagement program, supporting analysis of customer situations and requirements.Support engagement planning, including creating...
-
Technical Quality Manager
hace 4 semanas
Madrid, Madrid, España SAP A tiempo completoAbout the RoleSAP is seeking a highly skilled Technical Quality Manager to join our Customer Success organization. As a key member of our team, you will be responsible for delivering contracted services to our customers with Premium Engagement contracts.Key ResponsibilitiesLead Premium Engagement programs and support or execute analysis of customer...
-
Technical Quality Manager
hace 4 semanas
Madrid, Madrid, España SAP A tiempo completoTechnical Quality Manager - SAP ExpertBring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business...
-
Technical Quality Manager
hace 3 semanas
Madrid, Madrid, España SAP A tiempo completoAbout the RoleSAP is seeking a highly skilled Technical Quality Manager to join our Customer Success organization. As a key member of our team, you will work with customers with Premium Engagement contracts and be responsible for the overall delivery of contracted services.Key ResponsibilitiesLead the Premium Engagement program and support or execute...
-
SAP Technical Quality Manager
hace 4 semanas
Madrid, Madrid, España SAP A tiempo completoLead Premium Engagement ProgramAs a key member of the Customer Success organization, you will work with customers with Premium Engagement contracts to deliver contracted services. Your expertise in SAP business and technical solution architecture will be essential in supporting or executing analysis of customer situations and requirements.Key...
-
Technical Quality Manager
hace 3 semanas
Madrid, Madrid, España Sap Se A tiempo completoAbout the RoleSAP Technical Quality Manager is a key member of the Customer Success organization, responsible for delivering contracted services to customers with Premium Engagement contracts.Key ResponsibilitiesLead the Premium Engagement program, supporting or executing analysis of customer situations and requirements.Support or execute engagement planning...
-
SAP Technical Service Manager
hace 4 semanas
Madrid, Madrid, España Sap A tiempo completoTechnical Service ManagerWe're seeking a highly skilled Technical Service Manager to join our SAP Enterprise Cloud Services team. As a trusted technical advisor, you'll work closely with customers to understand their business needs and provide expert guidance on SAP S/4 HANA adoption and cloud transformation.Key Responsibilities:Act as primary contact for...
-
SAP Technical Quality Expert
hace 17 horas
Madrid, Madrid, España SAP A tiempo completoAbout this roleAt SAP, we're looking for a skilled Technical Quality Manager to join our Customer Success organization. This is a key member role that works closely with customers who have Premium Engagement contracts, ensuring the overall delivery of contracted services. If you have a passion for delivering high-quality solutions and are an expert in SAP's...
-
SAP Technical Service Manager Position
hace 2 semanas
Madrid, Madrid, España SAP A tiempo completoJob DescriptionAbout the RoleWe are seeking a highly skilled Technical Service Manager to join our SAP Enterprise Cloud Services team. As a Technical Service Manager, you will be responsible for providing technical leadership and support to our customers in their SAP S/4HANA adoption journey.Key ResponsibilitiesAct as the primary point of contact for...
-
Technical Quality Specialist
hace 17 horas
Madrid, Madrid, España SAP A tiempo completoAbout the RoleSAP is seeking a highly skilled Technical Quality Manager to join our Customer Success organization. As a key member of the team, you will be responsible for the overall delivery of contracted services to our customers with Premium Engagement contracts.Key ResponsibilitiesLead Premium Engagement Program: Lead the Premium Engagement program,...
-
{\"Technical\" Quality Manager
hace 2 semanas
Madrid, Madrid, España SAP A tiempo completoAbout the JobSAP is seeking a Technical Quality Manager to join our Customer Success organization. As a key member of our team, you will be responsible for the overall delivery of contracted services for customers with Premium Engagement contracts.About YouWe are looking for a highly skilled and experienced professional with a strong background in SAP...
-
SAP Technical Service Manager Position
hace 2 días
Madrid, Madrid, España Sap Se A tiempo completoSAP Technical Service Manager RoleAs a SAP Technical Service Manager at SAP Enterprise Cloud Services, you will play a key part in helping our customers accelerate their cloud transformation journey. You will analyze customers' business requirements and problems, and work across the SAP Enterprise Cloud Services and other SAP departments to provide quality...
-
SAP Technical Service Manager for Enterprise Cloud Services
hace 4 semanas
Madrid, Madrid, España Sap A tiempo completoAbout the RoleWe are seeking a highly skilled Technical Service Manager to join our SAP Enterprise Cloud Services team. As a Technical Service Manager, you will be responsible for providing technical guidance and support to our customers as they adopt SAP S/4HANA on their path to the Intelligent Enterprise.Key ResponsibilitiesAct as a trusted technical...
-
SAP Technical Solutions Expert
hace 17 horas
Madrid, Madrid, España Sap A tiempo completoTechnical Quality Manager RoleSAP is a market leader in end-to-end business application software and related services. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused.As the Technical Quality Manager, you will lead the Premium Engagement program and support or...
-
Technical Service Manager at SAP Enterprise Cloud Services
hace 3 semanas
Madrid, Madrid, España SAP A tiempo completoJob SummaryWe are seeking a highly skilled Technical Service Manager to join our SAP Enterprise Cloud Services team. As a Technical Service Manager, you will play a critical role in supporting our customers with their SAP S/4HANA adoption and cloud transformation journey.Key ResponsibilitiesAct as a trusted technical advisor to our customers and partners,...
-
Madrid, Madrid, España Sap A tiempo completoAbout the RoleThis is an exciting opportunity to join the SAP Enterprise Cloud Services team as a Technical Service Manager. As a Technical Service Manager, you will play a critical part in helping our customers accelerate their cloud transformation journey and enable them to achieve the business values and outcomes they want from their SAP...
-
SAP Enterprise Cloud Services Technical Service Manager
hace 3 semanas
Madrid, Madrid, España Sap Se A tiempo completoTechnical Service Manager RoleSAP Enterprise Cloud Services (ECS) is a global organization that provides cloud-hosted infrastructure, technical & application managed services to our SAP private cloud customers.As a Technical Service Manager, you will contribute to SAP's global strategy by supporting our customers with their SAP S/4 HANA adoption on their...