Senior Sales Operations Director
hace 3 semanas
A Senior Sales Operations Director is needed to drive digital sales growth at Autodesk. As a key member of our Go-To-Market Team, you will help create and implement strategies to surpass targets set by the WW Digital eCommerce Team.
This role involves collaborating with Global Sales Hubs to achieve new billings, acquiring new customers, and enhancing conversion rates across multiple channels. You will require profound insights into customer behavior to engage them effectively.
The ideal candidate will have 10 years of experience in inside sales or sales operations, with a focus on digital sales or eCommerce. They should also have solid experience managing global teams and working with complex organizations.
Key Responsibilities
- Evaluate the digital preparedness of sales teams in each region and create strategies for expedited digital readiness
- Assess the capability and capacity of global digital sales teams to handle customer interactions initiated online
- Coordinate with other global programs to ensure agreement on implementing a Digital First Strategy with Chat
- Establish standards for workforce management practices and quality control measures
- Facilitate sales execution across four regions (AMER, EMEA, APAC, Japan), collaborating with Inside Sales Teams, Digital Acquisition Teams, Retention Teams, Analytic Teams, and Finance Partners
- Develop sales plays tailored for regional needs and geared toward attracting new customers, increasing the average order value, and expanding the digital customer base
Requirements
- Bachelor's degree in Business or a related field. An MBA or equivalent advanced degree
- Strong leadership skills and experience mentoring a diverse team
- Proficiency in using sales and customer management software and CRM systems
- A background in making data-driven decisions
Why Join Us?
We are committed to creating a culture where everyone can thrive. Our Culture Code guides everything we do, ensuring our people realize their potential. At Autodesk, you can be your authentic self and contribute to shaping the world through meaningful work.
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