Customer Service B2B Specialist
hace 1 semana
We are seeking a highly skilled Customer Service B2B Specialist to join our team. The ideal candidate will have native-level Dutch skills and an advanced level of English.
About the JobThis is a challenging and rewarding role that requires strong analytical and communication skills. As a Customer Service B2B Specialist, you will be responsible for managing accounts and providing exceptional customer service to clients in the retail sector.
Key Responsibilities:- Manage client accounts and resolve issues efficiently
- Provide timely and effective customer service via phone, email, or chat
- Analyze customer data and identify opportunities for growth
To be successful in this role, you will need:
- Native-level Dutch skills
- Advanced level of English
- Previous experience in the B2B retail sector
- Strong analytical and problem-solving skills
- Ability to work in a fast-paced environment
We offer a competitive salary package, including:
- Salary: €30,000 gross per year
- Tenant contract of 4 months with the possibility of indefinite contract
- 39-hour contract from Monday to Friday, 9am-6pm
- Ongoing training and development opportunities
You will be working in a hybrid model, with 3 days of face-to-face work at our offices in Madrid and 2 days of remote work. You will also receive a laptop and other necessary tools to perform your job duties effectively.
About Us:We are a leading company in the retail sector, committed to providing excellent customer service and innovative solutions to our clients. Our team is passionate about delivering high-quality results and making a positive impact on our customers' lives.
Why Join Us?We offer a dynamic and supportive work environment, where you can grow professionally and personally. Our benefits include access to training and development programs, flexible working hours, and a comprehensive compensation package.
How to Apply:If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, please submit your application. We look forward to hearing from you
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