Customer Service B2B Specialist

hace 1 semana


Madrid, Madrid, España Sitel A tiempo completo
Job Title: Customer Service B2B Specialist - Dutch and English

We are seeking a highly skilled Customer Service B2B Specialist to join our team. The ideal candidate will have native-level Dutch skills and an advanced level of English.

About the Job

This is a challenging and rewarding role that requires strong analytical and communication skills. As a Customer Service B2B Specialist, you will be responsible for managing accounts and providing exceptional customer service to clients in the retail sector.

Key Responsibilities:
  • Manage client accounts and resolve issues efficiently
  • Provide timely and effective customer service via phone, email, or chat
  • Analyze customer data and identify opportunities for growth
Requirements:

To be successful in this role, you will need:

  • Native-level Dutch skills
  • Advanced level of English
  • Previous experience in the B2B retail sector
  • Strong analytical and problem-solving skills
  • Ability to work in a fast-paced environment
What We Offer:

We offer a competitive salary package, including:

  • Salary: €30,000 gross per year
  • Tenant contract of 4 months with the possibility of indefinite contract
  • 39-hour contract from Monday to Friday, 9am-6pm
  • Ongoing training and development opportunities
Working Conditions:

You will be working in a hybrid model, with 3 days of face-to-face work at our offices in Madrid and 2 days of remote work. You will also receive a laptop and other necessary tools to perform your job duties effectively.

About Us:

We are a leading company in the retail sector, committed to providing excellent customer service and innovative solutions to our clients. Our team is passionate about delivering high-quality results and making a positive impact on our customers' lives.

Why Join Us?

We offer a dynamic and supportive work environment, where you can grow professionally and personally. Our benefits include access to training and development programs, flexible working hours, and a comprehensive compensation package.

How to Apply:

If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, please submit your application. We look forward to hearing from you



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