Luxury Hospitality Strategist

hace 4 semanas


Madrid, Madrid, España Utopia Living A tiempo completo
Job Title: Luxury Hospitality Strategist

We are seeking a highly skilled and motivated Luxury Hospitality Strategist to join our team at Utopia Living.

This role requires a professional with extensive experience in hospitality projects, capable of assessing and influencing design from an operational perspective and building luxurious products from scratch.

The ideal candidate will have a background as a Head of Product in hospitality, Hotel Manager, Pre-Opening Manager, Hospitality Consultant, or a similar role, with a proven track record of building strong products with the highest standards of luxury and efficiency.

Key Responsibilities:

  • Determine service levels based on Utopia Living's vision by consulting with the product owner.
  • Provide comments on building plans, review and mark up building plans, assess proposed facilities, and evaluate layouts for guestrooms, suites, and public areas.
  • Analyze functional adjacencies and seasonal operational impacts, evaluate circulation and loading/unloading processes, and provide design and operation briefs for stables, pools, saunas, and spas.
  • Conduct comprehensive facility assessments to identify areas for improvement and develop strategies to enhance guest experience and operational efficiency.
  • Define the property concept and brand identity, identify the targeted guest profile, and develop F&B, leisure, and activity concepts.
  • Create food and beverage strategies and outline the operational model, establish staffing strategies, and ensure property security and guest confidentiality.
  • Incorporate sustainability and environmental credentials, including LEED/BREEAM certification requirements.

Requirements:

  • Extensive operational experience in hospitality projects.
  • Experience with boutique hotels (worldwide).
  • In-depth knowledge of High Net Worth Individual (HNWI) guest expectations and luxury service standards.
  • Background as a hotel manager, pre-opening manager for the boutique hotels, or similar role.
  • Familiarity with commercial aspects, including F&B operations, spa offerings, treatments, and technologies.
  • Ability to analyze and improve guest experience and operational efficiency.
  • Understanding of property management systems, relevant software applications, and technology integrations.
  • Excellent communication and collaboration skills.

Languages:

Native/Fluent English and Spanish.

Work Arrangement:

Initially a fixed-term contract with the possibility of growing into a long-term, full-time engagement as we expand our operations.



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