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Luxury Hospitality Strategist for Operational Excellence
hace 1 mes
About Utopia
We are a leading luxury hospitality company seeking an exceptional Hospitality Quality and Compliance Strategist to join our team. This is an exciting opportunity for a highly motivated professional with extensive experience in hospitality projects.
Job Description
The successful candidate will be responsible for assessing and influencing design from an operational perspective, building luxurious products from scratch, including service, brand identity, and best practices implementation.
Key Responsibilities:
- Preliminary Assessment: Determine service levels based on Utopia's vision by consulting with the product owner.
- Standard Feasibility Desktop Review of Building Plans: Provide comments on the full set of plans, review and mark up building plans, assess proposed facilities, and evaluate layouts for guestrooms, suites, and public areas.
- Operations Assessment & Definition: Analyze functional adjacencies and seasonal operational impacts, evaluate circulation and loading/unloading processes, provide design and operation briefs for stables, pools, saunas, and spas.
- Operational Analysis: Review the site master plan and conduct operational assessments, perform competitor analysis and benchmarking, evaluate guest accommodation, and identify improvement opportunities.
- Framework Definition: Define the property concept and brand identity, identify the targeted guest profile and develop F&B, leisure, and activity concepts, create food and beverage strategies and outline the operational model.
Requirements:
- Extensive operational experience in hospitality projects.
- Experience with boutique hotels worldwide.
- In-depth knowledge of High Net Worth Individual (HNWI) guest expectations and luxury service standards.
- Background as a hotel manager, pre-opening manager for boutique hotels, or similar role.
Compensation Package: Our competitive compensation package includes a salary range of $100,000 - $150,000 per year, depending on experience.
Work Arrangement: We offer a fully remote opportunity with flexible hours to accommodate global collaboration.
