Operational Efficiency Strategist
hace 2 días
Operational Efficiency Strategist
Summary:The Operational Efficiency Strategist plays a pivotal role in driving performance enhancements and customer satisfaction within the Contract Fulfilment Airlines team at Amadeus. This strategic leader ensures the effective planning, execution, and integration of multiple initiatives to streamline processes and improve efficiency.
Responsibilities:- Knowledge Management Process Implementation:
- In collaboration with Service Management and RMC Center of Excellence, the strategist designs and implements a knowledge management strategy and framework.
- Determine objectives, implementation strategy, and timelines.
- Promote the knowledge management culture in the Contract Fulfilment AIR organization.
- Continuous Improvements:
- Lead the identification, discussion, and prioritization of improvement strategy and actions.
- Lead Contract Fulfilment process assessment, improvement definition.
- Coordinate the implementation of improvements and monitor effectiveness throughout KPIs.
- Assessing existing workflows and identifying gaps.
- Implementing strategies that foster continuous improvement, innovation, and adaptability.
- Skill development and collaboration programs.
- Effective leadership and stakeholder engagement.
- Knowledge management culture promotion.
- Process documentation establishment and monitoring.
- KPI measurement and data management governance.
$124,000 per annum based on industry standards for similar roles in London, UK.
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