Benelux Service Coordination Specialist
hace 3 días
We are hiring a Benelux Service Coordination Specialist to join our team at Donaldson.
As a leading technology and innovation company, we solve complex filtration challenges. Our ideal candidate will have previous experience in an administrative role and be a very organized individual, as well as fluent in Dutch and English.
The successful candidate will be responsible for coordinating and maximizing all existing service customers in the provision and supply of Aftermarket products and services for the BeNeLux region. Key responsibilities include:
- Coordinate the service engineers and handle existing service customers in the provision and supply of Aftermarket products and services for the BeNeLux region.
- Process, monitor, and follow-up customers' purchasing orders and maintenance agreements.
- Plan new and renewed contracts, acting as main communicator between parts available, customer confirmed appointment, technician plans.
- Assist in further developing the Service business meeting planned targets in your region.
- Maximize technician's chargeable working hours and monitor the efficiency of working time (utilization).
- Manage invoice creation, corrections, and the return of material activities.
This is a permanent contract opportunity with an attractive compensation package, including meal allowance, telework expenses, and social benefits after one year. We offer a hybrid work model with 3 days of remote working per week, a shuttle bus from Plaza España to our office, and Spanish lessons outside of working hours.
The salary for this position is estimated to be around €50,000 - €60,000 per year, depending on experience.
To apply for this position, you should have:
- Higher education or equal through experience.
- At least 2 years' experience in administration/customer service/logistics.
- Excellent computer skills.
- Strong communication and administrative skills, fast learner, and a team player.
- Flexibility, ability to multi-task and manage time.
- Dutch & English fluent. French would be an asset.
We look forward to hearing from you if you are interested in this exciting opportunity
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