Dutch Service Coordinator for BeNeLux Region
hace 1 semana
About the Role
We are seeking a highly organized and detail-oriented Service Coordinator to join our BeNeLux team. As a Service Coordinator, you will be responsible for coordinating and maximizing all existing Compressed Air, Process Filtration and Industrial Solutions customers in the provision and supply of Aftermarket products and services.
Key Responsibilities:
- Coordinate the service engineers, handling and maximizing all existing service customers in the provision and supply of Aftermarket products and services for the BeNeLux region.
- Process, monitor, and follow-up customers' purchasing orders and the maintenance agreements.
- Plan new and renewed contracts, acting as main communicator between parts available, customer confirmed appointment, technician plans.
- Assist in further developing the Service business meeting planned targets in your region.
- Maximize technician's chargeable working hours and monitor the efficiency of working time (utilization).
- Manage invoice creation, corrections, and the return of the material activities.
- Coordinate internally with other departments, such as sales, logistics, finance, and production, to keep all aware of customer activities.
Your Profile:
To be successful in this role, you should have:
- Higher education or equal through experience.
- At least 2 years' experience in administration / customer service / logistics.
- Excellent computer skills.
- Strong communication and administrative skills, fast learner, and a team player.
- Flexibility, ability to multi-task and manage time.
- Dutch & English fluent. French would be an asset.
What We Offer:
We offer a permanent contract, international work environment with internal growth opportunities, flexible work schedule, hybrid model, and attractive compensation package.
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