Application Support Specialist

hace 3 semanas


Valencia, Valencia, España UNICC A tiempo completo

Job Summary

The UNICC workforce is diverse and inclusive, and we seek to sustain and strengthen this diversity by ensuring equal opportunity and an inclusive working environment for our entire workforce. We are looking for a skilled Application Support Administrator to join our team.

Key Responsibilities

  • Provide production support for ADB applications, ensuring high availability and minimal downtime.
  • Troubleshoot technical issues, adhering to ITIL best practices.
  • Support incident and problem management, including participation in governance processes, such as the Change Advisory Board (CAB).
  • Support the full lifecycle maintenance of relevant equipment and processes within your domain.
  • Monitor the systems for anomalies and proactively escalate issues as needed to maintain system integrity.
  • Act as a technical member providing support for various projects within the IT landscape.
  • Contribute to the design, development, and maintenance of disaster recovery procedures.

Requirements

  • Collaborate effectively with cross-functional teams within the organization to achieve common goals and resolve technical challenges.
  • Maintain comprehensive technical documentation in line with industry best practices.
  • Stay informed about and apply knowledge of cloud computing technology.
  • Ensure familiarity with the organization's business continuity framework.


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