Sales Team Lead

hace 5 días


Málaga, Málaga, España Michael Kors A tiempo completo

Job Title: Sales Supervisor

Job Summary:

We are seeking a highly motivated and experienced Sales Supervisor to join our team at Michael Kors. As a Sales Supervisor, you will be responsible for driving sales growth, leading a team of sales associates, and delivering exceptional customer experiences.

Main Responsibilities:

  • Team Leadership: Inspire, lead, and coach the store team to create a culture of performance delivery and accountability. Support the Management Team in training and developing the store team as well as onboarding new joiners.
  • Customer Experience: Lead the team of sales associates to ensure they are prioritizing exceptional customer experiences to drive loyalty and repeat business. Ensure sales associates maintain client communication through utilizing all available tools and a variety of channels.
  • Sales Performance: Meet and exceed sales goals holding self and team accountable for the results. Analyze reports, and develop action plans to ensure expectations are met or exceeded.
  • Operations: Support Management Team to ensure store maintenance and auditing programme is aligned to Brand standards. Ensure loss prevention is a key priority, assuming responsibility for taking quick action on early indications of any loss.
  • Technology Proficiency: Highlight the importance of leveraging technology for inventory management, sales analysis, and customer engagement.

Requirements:

  • Relevant proven retail and management experience with a fast-paced retailer.
  • Technology proficient, knowledge and use of leveraging technology to drive sales and customer experience.

About Michael Kors: Michael Kors is a global fashion brand that is always interested in hearing from talented, globally-minded individuals with a passion for fashion. If you enjoy working in a creative, fast-paced environment, then we would love to hear from you.


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