Fashion Client Service Ambassador

hace 3 días


Barcelona, Barcelona, España Teleperformance A tiempo completo

We are seeking a highly skilled Fashion Client Service Ambassador to join our team in Barcelona, Spain. As a key member of our client service team, you will be responsible for delivering exceptional customer experiences through various communication channels.

About the Role

In this exciting role, you will receive and respond to incoming calls from new and existing customers, ensuring timely and accurate delivery of products and services. Your primary goal will be to provide outstanding customer service, addressing their queries, concerns, and issues related to orders, changes, and returns.

You will work closely with our team to ensure seamless communication and collaboration, leveraging your excellent communication skills to build trust and credibility with clients. A strong understanding of data accuracy, attention to detail, and ability to multitask will be essential in achieving your objectives.

Requirements
  • Data accuracy and attention to detail
  • Excellent communication skills
  • Ability to work well under pressure and meet deadlines
  • C2 level of French and intermediate/advanced level of English or Spanish

As a Customer Experience Specialist - Fashion Division, you will have the opportunity to work in a dynamic and international environment, engaging with a diverse range of customers and colleagues. You will be part of a close-knit team that values collaboration, continuous learning, and professional growth.

Benefits

We offer a competitive salary package, including:

  • A salary of approximately €18,223 per year, based on a 38.5-hour workweek (Monday to Friday, 09:00 to 18:00)
  • A temporary contract of 2 months, with opportunities for extension and career advancement
  • A hybrid job arrangement, requiring residency in the Barcelona area
  • A referral program offering a referral fee of up to €2,000, depending on the language/project


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