Fendi Luxury Sales Ambassador

hace 4 semanas


Barcelona, Barcelona, España Fendi A tiempo completo


As a Fendi Ambassador, the ideal candidate will deliver exceptional customer experiences through the promotion of Fendi’s history, craftsmanship, and quality of materials. Key responsibilities include:

Sales Performance

Lead individual sales and achieve performance targets and KPIs. Engage in upselling, cross-selling, and multiple selling for all product categories.

Client Management

Strengthen customer relations and nurture a loyal Fendi customer base by implementing appropriate CRM tools. Manage customer service quality to meet customer expectations by offering a professional and individual human touch.

Store Operations

Correctly operate the retail management system for stock transfers, payments, stock inquiries, and customer database input.

Qualifications

2-5 years’ experience in Fashion/Luxury Sales. Bachelor’s Degree or equivalent is preferred. Ability to manage personal image standards at a high level. Strong selling and communication skills are necessary. Excellent relationship-building skills. Organization, professionalism, and self-confidence. Strong customer service skills. Computer skills and knowledge of retail management systems. Goal-oriented approach and multitasking ability. Strong knowledge of and/or interest in the Fashion/Luxury Industry. Fluency in English.



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