Luxury Brand Ambassador
hace 1 semana
We are seeking a skilled Luxury Brand Ambassador to join our team at Puig. This is an excellent opportunity for a sales professional with expertise in the fragrance, beauty, or luxury sector to represent our brand and provide exceptional customer service.
About the RoleThe successful candidate will be responsible for ensuring a unique and unforgettable shopping experience for customers, achieving established Sell Out objectives, monitoring KPIs, and other indicators, as well as store traffic metrics. They will also promote cross-selling and upselling, striving to exceed objectives while maintaining the highest quality of sales and customer experience.
Key Responsibilities- Provide expert knowledge of all products in the assigned range and stay updated at all times.
- Narrate the stories and values of each of our brands, staying informed about our industry and competition.
- Ensure customer loyalty by collecting their information through appropriate tools and building long-term relationships.
- Participate in regular store meetings and contribute to implementing winning action plans.
- Manage special events, including collection launches, customer events, counter/store animations, podiums, sales events, and center events.
- Ensure the point of sale expresses the excellence of our brands in a sublime way, constantly displaying products according to company standards and pointing out necessary corrections to increase sales.
- Proactively participate in product category stock processes to maximize sales (merchandise receipt, inventories, warehouse, orders, etc.).
- Possess significant experience in selling fragrance, makeup, or luxury/niche brands.
- Have experience as a makeup specialist.
- Enjoy sales and have a customer-centric approach, establishing lasting and long-term relationships with clients.
- Possess excellent interpersonal and listening skills.
- Be open, ambitious, dynamic, and proactive.
- Flexibility in working hours and tasks is a strength.
- Proficiency in English; knowledge of other languages is a plus.
- An entrepreneurial, creative, and welcoming work culture.
- A range of learning and development opportunities.
- An international company with plenty of opportunities to grow.
- A competitive compensation package ($60,000 - $80,000 per year), reflecting the salary range for this position based on national averages and industry standards.
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