Customer Service Representative with Expertise in Norwegian Language
hace 4 semanas
CPM International is a global company with a presence in over 30 countries, offering multilingual support in various languages tailored to the needs of diverse markets. We focus on customer service, sales, and technical support solutions for clients worldwide.
Job SummaryWe are seeking a highly skilled Norwegian language customer service representative to join our team. The ideal candidate will have a fluent level of Norwegian, exceptional grammar and spelling skills, and a high level of English proficiency. The successful candidate will be passionate about delivering outstanding customer service, empathetic, and proactive in problem-solving.
Key Responsibilities- Provide exceptional customer service to clients via telephone, email, chat, and social media
- Develop a sound understanding of the products and services offered by our client
- Embody our company values and act as a brand ambassador
- Work collaboratively with consumers to answer product information requests and resolve queries in a skillful and professional manner
- Fluent level of Norwegian with exceptional grammar and spelling skills
- High level of English proficiency (written and spoken)
- Genuine passion for delivering outstanding customer service
- Ability to deal with sensitive calls with empathy
- Strong administrative skills with a keen eye for detail
- Part-time position (20 hours/week)
- Flexible working hours (Monday to Friday, 10AM-2PM)
- Competitive salary (€9,230.77 gross per year)
- Bonus scheme for top performance
- Paid bank holidays and extra day in lieu
- Hybrid work model (4 days/month at the office, training, or rest from home)
- Ongoing training and development opportunities
We are committed to creating a diverse and inclusive work environment where everyone feels valued and empowered to bring their whole self to work. If you are passionate about delivering exceptional customer service and have the skills and experience we are looking for, please submit your application.
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