Service Coordinator
hace 21 horas
Unlock Your Potential as a Service Coordinator
A challenging opportunity has arisen for a Service Coordinator to join our team at ABB Schweiz. As a key member of our Service Team, you will play a vital role in ensuring customer satisfaction and business growth in the field of Robotics and Autonomous Mobile Robots (AMRs).
This is an exciting time to join ABB, as we continue to invest heavily in the development of our Robotics and AMR solutions. As a Service Coordinator, you will be responsible for leading a key part of the System Service team, working closely with engineers and operations managers to deliver exceptional customer service and support.
Main Responsibilities
- Assessing service delivery gaps and working with the team to mitigate issues and improve customer focus.
- Tracking service visit completion and ensuring timely documentation.
- Maintaining and monitoring competency and certification databases.
- Collaborating with other coordinators to optimize resource allocation and maximize customer service request completion.
- Coordinating System Service sales and execution activities.
Requirements
We are seeking a highly skilled and experienced professional with a strong background in industrial IT solutions and the industrial automation market. You will have a proven track record of leading teams and possess excellent communication and problem-solving skills.
What We Offer
As a Service Coordinator at ABB, you will have the opportunity to work with a talented team of professionals, develop your skills and expertise, and contribute to the success of our business. We offer a competitive salary and benefits package, as well as opportunities for career growth and development.
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