Front Desk Hospitality Agent
hace 1 mes
About Sonder
Sonder is a hospitality company that aims to revolutionize the way people stay. Our properties are designed to provide a unique and personalized experience for our guests. We are looking for a Front Desk Hospitality Agent to join our team in Megeve, France.
Job Summary
We are seeking a detail-oriented and customer-focused individual to provide exceptional service to our guests. As a Front Desk Hospitality Agent, you will be the face of Sonder and will be responsible for guiding guests through our technology-rich experience. You will provide friendly and upbeat service to our guests, both in person and via chat, phone, and email. You will also utilize our digital communication systems to receive guest calls, SMS, and live chats, and offer immediate support from the Front Desk.
Responsibilities
- Be the face of Sonder and make an awesome first impression on our guests, visitors, and all internal and external partners.
- Guide guests through the technology-rich Sonder experience, ensuring they are able to make the most out of their stay and use our tech features.
- Provide friendly, upbeat service to all of our guests both in person and via chat, phone, and email, including managing complex guest interactions.
- Utilize our digital communication systems to receive guest calls, SMS, and live chats, and offer immediate support from the Front Desk.
What We Offer
- Accommodation provided
- Opportunity to work with a dynamic and growing company
- Chance to be part of a team that is shaping the future of hospitality
Requirements
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Detail-oriented and organized
- Ability to multitask and prioritize tasks effectively
How to Apply
If you are a motivated and customer-focused individual who is passionate about providing exceptional service, please register your interest by applying here. We will be in touch once we start interviewing.
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