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Dyson Customer Service Representative
hace 2 meses
We are seeking a highly skilled and customer-focused individual to join our team as a Dyson Customer Service Representative. As a key member of our global support team, you will be responsible for providing exceptional customer service to Dyson customers worldwide.
Key Responsibilities- Handle customer inquiries and resolve issues in a timely and professional manner.
- Utilize leading-edge diagnostic tools and technical expertise to troubleshoot and resolve complex customer issues.
- Collaborate with internal stakeholders to ensure seamless customer experience and resolve issues efficiently.
- Stay up-to-date with new product launches and features to effectively communicate with customers and provide personalized recommendations.
- Develop and maintain a deep understanding of Dyson products and services to provide expert-level support to customers.
- Fluent written and spoken French language skills.
- Excellent communication and interpersonal skills to effectively interact with customers and internal stakeholders.
- Strong problem-solving and analytical skills to resolve complex customer issues.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Proficiency in MS Office and other technical tools.
- A competitive salary and benefits package.
- Opportunities for professional growth and development in a dynamic and global organization.
- A collaborative and supportive work environment.
- Access to cutting-edge technology and tools to enhance customer experience.