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Dyson Customer Service Representative

hace 2 meses


Barcelona, Barcelona, España CPM International A tiempo completo
About the Role

We are seeking a highly skilled and customer-focused individual to join our team as a Dyson Customer Service Representative. As a key member of our global support team, you will be responsible for providing exceptional customer service to Dyson customers worldwide.

Key Responsibilities
  • Handle customer inquiries and resolve issues in a timely and professional manner.
  • Utilize leading-edge diagnostic tools and technical expertise to troubleshoot and resolve complex customer issues.
  • Collaborate with internal stakeholders to ensure seamless customer experience and resolve issues efficiently.
  • Stay up-to-date with new product launches and features to effectively communicate with customers and provide personalized recommendations.
  • Develop and maintain a deep understanding of Dyson products and services to provide expert-level support to customers.
Requirements
  • Fluent written and spoken French language skills.
  • Excellent communication and interpersonal skills to effectively interact with customers and internal stakeholders.
  • Strong problem-solving and analytical skills to resolve complex customer issues.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Proficiency in MS Office and other technical tools.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development in a dynamic and global organization.
  • A collaborative and supportive work environment.
  • Access to cutting-edge technology and tools to enhance customer experience.