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Specialista di Supporto Tecnico per il Mercato Italiano
hace 2 meses
**Siamo alla ricerca di un professionista altamente qualificato per unirsi al nostro team di assistenza clienti per il mercato italiano.**
**La nostra azienda, Sinensis Tech, è un leader nel settore del Business Process Outsourcing (BPO) e si occupa della creazione di procedure per l'adattamento e lo sviluppo del business nei grandi clienti.**
**Se sei una persona che ama il servizio clienti e la tua passione è cercare soluzioni, vogliamo conoscervi.**
**Il nostro team di assistenza clienti è impegnato a fornire un servizio di alta qualità ai nostri clienti del mercato italiano, rispondendo ai loro dubbi e domande in merito ai prodotti e ai servizi di webhosting.**
**I requisiti per questo ruolo sono:**
- Madrelingua o livello molto alto di italiano, sia scritto che parlato.
- Buon livello di spagnolo.
- Esperienza pregressa nel servizio clienti o nell'assistenza tecnica, preferibilmente nel settore del webhosting o in ambienti digitali.
- Capacità di gestire le richieste e risolvere i problemi in modo efficiente e soddisfacente per i clienti.
- Capacità di comunicazione e di servizio al cliente.
- Capacità di risolvere i problemi e orientamento alla soluzione.
**L'offerta che ti presentiamo è:**
- Contratto a tempo indeterminato.
- Contratto di 39 ore settimanali.
- 8 ore consecutive dalle 07h alle 23h.
- Orario a rotazione dal lunedì alla domenica.
- Minimo 2 weekend liberi al mese.
- Stipendio fisso + bonus linguistico + incentivi.
- Lavoro ibrido una volta che si è in grado di lavorare come freelance.