Guest Relations Coordinator
hace 1 mes
RMC Asia is seeking a talented individual to join their team as a Guest Relations Intern in Hong Kong. This internship is part of RMC Asia's Cultural Exchange Programs, which provide opportunities for management training and contractual positions in well-known hotels and resorts across Asia.
Program Overview
- Host: A 5-Star Restaurant by Soho
- Destination: Hong Kong
- Department: Front Office
- Program: Hospitality & Business Internship
- Duration: 6 months
- Intake: September - November 2024
Responsibilities
- Review arrival lists to welcome guests
- Attend to special guests (e.g. VIPs) and answer their inquiries
- Provide information about hotel services, amenities, areas, and venues
- Anticipate guest needs and build rapport with customers
- Address customer complaints
- Record information in the logbook daily
- Ensure compliance with health and quality standards
- Perform other related duties in the front office department
Benefits
- Housing arrangements
- Visa sponsorship
- Monthly allowance
- 2 - 3 on-duty meals per day
- Uniform with laundry service
- Medical insurance
- Arrival support
- Recruitment opportunity by the host
- An unforgettable educational travel experience
- Additional benefits provided by the host
Requirements
- Enrolled students in college or university
- Mandatory college or university reference letter
- Conversational English
- Well-groomed
- Pleasant personality
- Clean criminal record
- No drug abuse
- Minimum 6 months passport validity
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