Strategic Community Manager

hace 2 meses

Alcobendas, Madrid, España reddit A tiempo completo

About Reddit

Reddit is a global community of communities, built on shared interests, passion, and trust. It's home to the most open and authentic conversations on the internet, with millions of users submitting, voting, and commenting on topics they care about.

Our Mission

We're on a mission to bring community and belonging to everyone in the world. As a key part of our Product organization, the International Community team plays a critical role in helping us achieve this goal.

Job Summary

We're seeking a strategic community management and operations expert to join our International Community team in Spain. As the Spain Community Operations expert, you'll be at the forefront of jumpstarting and fostering local communities, leveraging your fluency in Spanish and in-depth understanding of Spanish-speaking communities.

Responsibilities

  • Be a public face with our local volunteer moderators, building trust and driving engagement, mediating conflicts and helping drive solutions.
  • Cultivate, recruit, educate, and grow a local community of moderators, content creators, influencers, etc.
  • Gain a deep understanding and specialized market knowledge to understand user and moderator pain points, competitors, and market opportunity.
  • Iterate, innovate, and scale the consumer growth playbook by recognizing new opportunities, suggesting bold ideas, and programs, and persuading internal teams to align on new plans.
  • Communicate quantitative and qualitative insights to optimize and improve the international consumer growth playbook.
  • Identify the optimal channels for discovering new communities and increasing engagement within existing communities: cultivate verticals of communities using any means at your disposal.
  • Be obsessive about achieving aggressive goals and outcomes.
  • Run reports, build dashboards, analyze data, set KPIs, and execute impactful community initiatives.
  • Work cross-functionally with Product, Community, Engineering, Marketing, Safety, and BD.

Requirements

  • At least 3 years of operations management, product consulting, community operations, or tech background.
  • A healthy blend of operations, growth, project management, and community management expertise.
  • Deep knowledge and understanding of Spanish culture, including current events, politics, customs, traditions, language, topics of interest, taboos, etc.
  • Data-driven and analytical mindset to assess process performance and financial viability (excel modeling skills necessary, SQL knowledge helpful).
  • Succinct and persuasive communicator: collaborate effectively across internal teams, local users, moderators, partners, content creators, influencers, etc.
  • Results-obsessed: outstanding execution and high attention to detail.
  • Deep interest in developing and driving independent projects, framing issues, testing hypotheses, and iterating on process improvements.
  • Proficiency in both Spanish and English and resident of Spain.

Bonus Points

  • Engineering, product or similar technical background.
  • Proficient in SQL.

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