Travel Coordinator

hace 24 horas


Barcelona, Barcelona, España Spaintop A tiempo completo
Job Title: Reservations Agent

At Spaintop, we are seeking a highly skilled and organized Reservations Agent to join our team. As a key member of our operations team, you will be responsible for planning and coordinating leisure trips for individuals, families, or groups, ensuring that all details are taken care of, including hotels, flights, transport, and leisure and cultural activities.

Key Responsibilities:
  • Issue air tickets, hotel reservations, and entrances directly with suppliers or through specialized reservation systems.
  • Plan a detailed travel itinerary according to the client's preferences, quoting the requested services and carrying out all the operations of the trip until its end, solving any incident that may occur.
  • Direct treatment and contracting of trips with agencies, direct clients, and suppliers to specify the detail of the requested services.
  • Request and handle the payment of clients and travel agencies in coordination with the accounting department.
Requirements:
  • Person with a degree preferably in Travel or Tourism Agencies, or studying the last year of the specialty.
  • Very high level of oral and written English (minimum C1 level).
  • Knowledge of basic computer programs: email, internet, spreadsheets, databases, etc.
  • Communicative person: communicate clearly orally and in writing with the client.
  • Ability to work in a team.
  • Organized person: planning of itineraries and carrying out simultaneous tasks in a fast and efficient way.
  • Empathetic, with initiative and responsiveness in conflict resolution.
  • Enthusiastic, committed, and eager to learn and develop in the world of travel agencies.

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