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Senior Support Engineer
hace 2 meses
Job Summary
We are seeking a highly skilled Senior Support Engineer to join our team at Sage Lake Senior Living. As a key member of our IT department, you will be responsible for providing technical support and expertise to our engineering software clients.
Key Responsibilities
- Provide first-line support for engineering software clients, including troubleshooting and resolving technical issues
- Manage and maintain workstations, laptops, and peripherals, ensuring optimal performance and security
- Install and configure engineering software, and provide end-user support
- Collaborate with the day-to-day operations of the IT Unit, providing support and expertise as needed
- Provide user support for other IT technologies, as required
Requirements
- University degree in computer science or related field
- Minimum of 3 years of experience in performing tasks covering technical areas, including engineering software, Microsoft Windows technologies, hardware, and network administration
- Deep knowledge of technical areas, including Microsoft Windows technologies, hardware, and network administration
- Excellent organizational and problem-solving skills, with ability to work autonomously and in a team
- Excellent English oral and written communication skills, with ability to interact effectively with client representatives
Preferred Qualifications
- Knowledge of administration and support of engineering software, including CATIA, ANSYS, MATLAB, and Python
- Skills in technical data management, administration, and support of a PDM/PLM system
- Linux administration
- HPC for numerical analysis
What We Offer
- Opportunity to work on exciting and innovative projects
- Collaborative and dynamic work environment
- Competitive salary and benefits package