Senior Support Engineer

hace 1 día

Barcelona, Barcelona, España Sage Lake Senior Living A tiempo completo
Job Title: Senior Support Engineer

We are seeking a highly skilled Senior Support Engineer to join our team in Barcelona. As a Senior Support Engineer, you will be responsible for providing technical support and assistance to our clients in the field of engineering software.

Key Responsibilities:
  • Provide technical support and assistance to clients in the field of engineering software
  • Configure, administer, and support workstations, laptops, and other shared resources in a network environment
  • Manage user administration, including aspects related to platform image creation and deployment, maintenance, and updating, security, and confidentiality
  • Collaborate with the day-to-day operations of the DT Unit
  • Provide user support to other IT technologies
Requirements:
  • University degree in computer science or related field
  • Minimum of 3 years of experience in performing tasks covering the technical areas below
  • Experience in an IT environment dealing with engineering software
  • Deep knowledge in Microsoft Windows technologies, hardware, and configuration, administration, and support of workstations, laptops, and other shared resources in a network environment
  • Good organizational and problem-solving skills
  • Ability to work both autonomously and in a team
  • Ability to focus on priorities and organize work as well as to deliver on time to agreed standards
  • Service-oriented attitude
  • Excellent English oral and written communication skills
  • Ability to interact effectively with client representatives
Preferred Qualifications:
  • Knowledge of administration and support of engineering software (e.g., CATIA, ANSYS, MATLAB, Python)
  • Skills on technical data management, administration, and support of a PDM/PLM system
  • Linux administration
  • HPC for numerical analysis
What We Offer:

Be part of exciting and innovative projects

Join a multicultural team of highly experienced professionals

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