Senior Application Support Engineer

hace 2 semanas

Barcelona, Barcelona, España Western Union A tiempo completo
Job Title: Senior Application Support Engineer

We are seeking a highly skilled Senior Application Support Engineer to join our Digital Banking team in Madrid. As a key member of our team, you will be responsible for establishing and developing digital banking infrastructure globally, while overseeing the integration of infrastructure, networks, and real-time payment processing.

Key Responsibilities:
  • Establish and develop digital banking infrastructure in assigned regions
  • Support maintenance, enhancements, and security for regional Application Support teams
  • Address outages, intermittent issues, develop small enhancements, security patches, and assist in the incremental build-out of banking products
  • Enhance IT support and application maintenance across assigned regions as new products are launched
  • Support local regulatory reporting and product customizations, and provide 24/7 support for digital bank and wallet IT operations
Requirements:
  • Degree in Computer Science or related fields
  • Minimum 4+ years experience in building business critical products and launching them on the market
  • Experience setting up and/or running retail banking IT systems and networks preferred
  • Ability to evaluate business needs and achieve alignment among stakeholders
  • Excellent verbal and written communication skills
  • Experience operating in a L1, L2, and/or L3 IT support model
Preferred Qualifications:
  • Direct experience with at least one of the following technologies: Mulesoft, Outsystems, or Mambu
  • Familiarity with Javascript,.NET, Angular, or similar programming languages
  • Java Spring Boot development experience
  • Experience with SLDC practices, procedures, and code deployment processes
What We Offer:
  • 25 days annual leave
  • Comprehensive life and medical cover, including dependents
  • Contributory pension plan
  • Preventative Care Assistance program

We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a motivated and experienced professional looking for a new challenge, please submit your application.

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