Technical Account Manager Lead
hace 1 día
At Appspace, we're dedicated to delivering exceptional customer experiences through our innovative solutions.
We're seeking a highly skilled Technical Account Manager to lead our customer success strategy, leveraging your technical expertise to drive growth and retention.
- Role Overview: As a Technical Account Manager, you'll develop and maintain long-term relationships with our key clients, aligning their business objectives with our solutions.
- Responsibilities: Provide expert technical advice, conduct training sessions, and collaborate with cross-functional teams to implement and deploy technical solutions.
- Requirements: Bachelor's degree in Computer Science, Engineering, or a relevant field, minimum 5 years of experience in a development role, and strong technical skills in RESTful APIs, JSON data structures, and front-end technologies.
Key Performance Indicators (KPIs):
- Client satisfaction ratings
- Retention rates
- Revenue growth
Our Team Culture:
- Diverse and inclusive work environment
- Ongoing training and professional development opportunities
- Flexible work arrangements to support work-life balance
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