Premium Sales Ambassador for All-Inclusive Getaways

hace 3 semanas


Madrid, Madrid, España Clubmed A tiempo completo

About Us: Established in 1950, Club Med is a pioneer of premium all-inclusive holidays with over 70 years of innovation and close to 80 resorts across the globe. Our commitment to customer satisfaction has earned us a reputation as a leader in the industry.

Job Overview: As a Travel Experience Designer, you will be responsible for assisting agents with bookings on our website and contributing to sales objectives and customer satisfaction. Key responsibilities include:

  1. Sales Development: Develop sales by recruiting customers, building loyalty, and selling complementary services. Identify business opportunities through partnerships, sponsorships, influencer marketing, and recommendations. Analyze sales trends, performance, and customer data to propose new solutions and optimize processes.
  2. Customer Relationships: Greet customers face-to-face or over the phone, adopting a premium posture. Create personalized and lasting relationships by accompanying customers throughout the sale and ensuring follow-up and satisfaction.
  3. Customized Travel Experiences: Gather and understand customer expectations and motivations. Advise on tailor-made trips and promote Club Med destinations, products, and experiences.

Requirements
  • Bachelor's degree or equivalent
  • Minimum 5 years of experience in the travel agency industry
  • Excellent interpersonal and communication skills
  • Good knowledge of travel and tourism
  • Persistent, proactive, curious, and enthusiastic
  • Digitally literate (pack office and sales tools)
  • Bilingual in Portuguese and Spanish; good knowledge of English and French is a plus

Estimated Salary: Based on industry standards and location, this role comes with an estimated annual salary of approximately $60,000 - $80,000, depending on experience and qualifications. At Club Med, we value our employees' hard work and dedication, offering competitive compensation packages that reflect their worth.

Why Choose Us?: Club Med embodies five core values: kindness, multiculturalism, responsibility, freedom, and pioneering spirit. We strive to create a positive impact on our communities and the environment, while fostering a culture of inclusion and respect. If you share these values and are passionate about delivering exceptional customer experiences, join us in shaping the future of premium all-inclusive holidays.
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