Dining Experience Ambassador
hace 2 semanas
About TheFork
At TheFork, we believe that the best things in life happen around the table. Our mission is to connect the world's favorite restaurants and the broadest community of loyal diners. With our signature products, including TheFork App and TheFork Manager, we make it easier than ever to find and book the best dining experiences.
Your Role
You will be the face of TheFork, providing exceptional customer service and support to our diners and restaurateurs. Your goal is to ensure that every interaction is memorable and satisfying.
Key Responsibilities
- Answer incoming requests via phone, email, and chat.
- Assist customers with questions about our electronic reservation book, website, or app.
- Provide personalized solutions to meet the unique needs of each customer.
Requirements
- Native level of Swedish and fluent in English.
- Strong communication skills and a customer-centric mindset.
- Experience in a customer support environment and knowledge of CRM tools.
What We Offer
- A dynamic and multicultural team environment.
- Flexible working arrangements, including remote work options.
- Competitive salary, bonus, and equity opportunities.
- Access to our Calm app and other lifestyle benefits.
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