Dining Experience Ambassador

hace 3 semanas


Barcelona, Barcelona, España Tripadvisor Llc A tiempo completo
Job Overview

As a Customer Care Specialist at TheFork, you will be the first point of contact for our customers in the Italian market. Your primary responsibility will be to provide exceptional support via phone, email, and chat.

About You

We are looking for a motivated individual who is based in Barcelona and has a native level of Italian and fluency in English.

Key Responsibilities
  • Answer incoming requests and assist customers with queries about our electronic reservation book, website, or app.
  • Put yourself in the customer's shoes and provide tailored solutions that meet their specific needs.
What We Offer

We offer a competitive salary range of €28,000 - €35,000 per annum, depending on experience, plus additional benefits that include:

  • A dynamic and multicultural work environment.
  • Ongoing training and professional development opportunities.
  • A chance to grow both personally and professionally.
About TheFork

TheFork is a leading restaurant booking platform in Europe, operating in 11 countries. Our company culture is built around four core values: Better Together, Ownership, Respect, and Growth. We believe that people make the difference and strive to create a welcoming and inclusive workplace.


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