Technical Implementation Strategist
hace 5 días
About Veeva Systems
Veeva Systems is a pioneering organization in the industry cloud, dedicated to helping life sciences companies expedite therapy delivery. As one of the fastest-growing SaaS companies in history, we achieved $2B in revenue in our last fiscal year and have significant growth potential ahead.
We're driven by our values: Do the Right Thing, Customer Success, Employee Success, and Speed. In 2021, we made history by becoming a public benefit corporation, legally bound to balancing customer, employee, societal, and investor interests.
As a Work Anywhere company, we support flexibility to work from home or in the office, allowing you to thrive in your ideal environment.
The Role
The Technical Implementation Strategist (TIS) plays a critical role in ensuring successful customer engagements during the scoping and planning phase. This strategic position sets up customers for success by representing the entire value proposition and effort behind a Veeva Quality Implementation. The TIS acts as an owner, working closely with the Professional Services implementation team, Sales, Strategy, and Services teams to provide effective implementation proposals.
This remote opportunity is available across Europe, requiring no specific work location, as long as you can meet travel requirements. You must be legally authorized to be employed in the EU (for EU locations) and the UK (for UK-based candidates).
Key Responsibilities
- Utilizing Quality Life Sciences experience and Veeva product knowledge, develop the right implementation approach, set expectations, and identify project charters.
- Closely align with Sales and Services teams to create implementation proposals and establish confidence with Customers in our ability to deliver.
- Develop and deliver Proposals and Statements of Work for Quality implementations and consulting services.
- Set Customer and internal stakeholder expectations correctly, focusing on long-term success.
- Provide awareness and alignment with partner ecosystem.
- Position Managed Services support, training, and other solutions needed for a successful customer experience.
Requirements
- Strong written and verbal communication skills, executive-level presence, and experience in facilitation.
- Able to engage audiences of varying perception levels both remotely and in person.
- Manage negotiations with a wide range of stakeholders, including executive level.
- Collaborative and consultative work style.
Estimated Salary: £85,000 - £110,000 per annum
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