Expert Implementation Strategist for SaaS Platforms
hace 2 días
**About 360Learning Sa**
We are a leading provider of learning platforms, helping businesses succeed through effective implementation and support.
**Job Summary**
As an Expert Implementation Strategist for SaaS Platforms, you will play a crucial role in onboarding new customers and ensuring seamless integration of our platform. You will work closely with cross-functional teams to understand client needs and translate them into actionable solutions.
**Key Responsibilities**
- Collaborate with sales, product, and customer success teams to identify client needs and develop targeted solutions.
- Develop and implement repeatable processes to improve project quality and delivery.
- Support strategic customers throughout their contract lifecycle, providing expertise on functional and technical questions.
- Successfully implement integrations (SSO, third-party tools) and deliver technical expertise on how to integrate the learning platform into their technical environment.
**Requirements**
To be successful in this role, you will need:
- 5+ years of professional consulting experience, preferably in a customer-facing role.
- Previous deployment experience of SaaS products, ideally HR related.
- Project management skills and ability to manage priorities across multiple customer implementations.
- Good understanding and experience working with APIs, SSO configuration & troubleshooting.
- Solution-oriented mindset and ability to adapt to your audience.
**What We Offer**
In addition to a competitive salary ($85,000 - $105,000 per year), we offer a comprehensive benefits package, including health insurance, retirement plan, and paid time off.
**Estimated Salary:** $92,500 per year
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