Expert Implementation Strategist for SaaS Platforms

hace 2 días


Barcelona, Barcelona, España 360Learning Sa A tiempo completo

**About 360Learning Sa**

We are a leading provider of learning platforms, helping businesses succeed through effective implementation and support.

**Job Summary**

As an Expert Implementation Strategist for SaaS Platforms, you will play a crucial role in onboarding new customers and ensuring seamless integration of our platform. You will work closely with cross-functional teams to understand client needs and translate them into actionable solutions.

**Key Responsibilities**

  • Collaborate with sales, product, and customer success teams to identify client needs and develop targeted solutions.
  • Develop and implement repeatable processes to improve project quality and delivery.
  • Support strategic customers throughout their contract lifecycle, providing expertise on functional and technical questions.
  • Successfully implement integrations (SSO, third-party tools) and deliver technical expertise on how to integrate the learning platform into their technical environment.

**Requirements**

To be successful in this role, you will need:

  • 5+ years of professional consulting experience, preferably in a customer-facing role.
  • Previous deployment experience of SaaS products, ideally HR related.
  • Project management skills and ability to manage priorities across multiple customer implementations.
  • Good understanding and experience working with APIs, SSO configuration & troubleshooting.
  • Solution-oriented mindset and ability to adapt to your audience.

**What We Offer**

In addition to a competitive salary ($85,000 - $105,000 per year), we offer a comprehensive benefits package, including health insurance, retirement plan, and paid time off.

**Estimated Salary:** $92,500 per year



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