Global Implementation Strategist
hace 10 horas
**Company Overview**: ADP, Inc. is committed to providing World Class Service to clients by hiring, developing and retaining qualified service professionals; by treating each client contact as a service opportunity and by delivering outstanding customer care to client associates.
**Job Summary**: We are seeking a highly skilled Global Implementation Strategist to join our team. The successful candidate will be responsible for the end-to-end delivery of ADP Celergo's global implementation programs, acting as single point of contact for client leadership throughout the implementation journey.
**Key Responsibilities**:
- To stand as ADP single point of contact facing the Client (HQ/Program leadership) for the implementation Program for global clients.
- To manage efficient global implementation programs of ADP Celergo alongside one other ADP product and/or service within the scope of the program (ADP Workforce Manager, ADP Integration solutions, Payment Support Services, etc.) across the Client organization.
- To monitor and manage the client relationship and satisfaction at headquarters level throughout implementation.
- To provide a consultative approach to solve potential issues that may prevent the satisfactory and timely completion of the global program.
**Requirements**:
- A good understanding of the client, their global objectives for the program to enable them to communicate this internally, setting clear program objectives for project teams.
- To develop, produce and manage the Program Charter to ensure timely achievements of all ADP Celergo countries and services within the Client's contract.
- To organize and lead Steering Committee and other meetings with key stakeholders as needed to review Program status and discuss issues, risk, resolutions, possible mitigation plan and workaround as needed.
- To coordinate and act as an escalation point for all involved parties during the length of the implementation.
**Salary Range**: $80,000 - $110,000 per year, depending on location and experience.
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