Global Implementation Strategist
hace 4 días
**Company Overview**
ADP Celergo Organization is committed to delivering World Class Service to clients by hiring, developing and retaining qualified service professionals; treating each client contact as a service opportunity and delivering outstanding customer care to client associates.
**Job Description**
The Global Implementation Strategist is fully responsible for the end-to-end delivery of ADP Celergo's global implementation programs. Acting as a single point of contact for the Client's Program leadership, they will ensure all Project teams are equipped to deliver their Projects in-line with the Program rollout, scope and budget.
**Key Responsibilities:**
- To act as the first escalation point for the program in the governance model.
- To manage efficient global implementation programs alongside one other ADP product and/or service within the scope of the program across the Client organization.
- To monitor and manage the client relationship and satisfaction at headquarters level throughout implementation.
- To provide a consultative approach to solve potential issues that may prevent the satisfactory and timely completion of the global program.
- To ensure a high-quality transition from implementation to service with the assigned Client Success representative at HQ level.
**Requirements:**
- A good understanding of the client and their global objectives for the program to enable effective communication internally and setting clear program objectives for the project teams.
- To develop, produce and manage the Program Charter to ensure timely achievements of all ADP Celergo countries and services within the Client's contract.
- To coordinate and act as an escalation point for all involved parties during the length of the implementation.
**Compensation & Benefits:
The estimated salary for this position is between $100,000 - $120,000 per year, based on industry standards and location.
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