Multilingual Customer Support Specialist with Exceptional German and English Skills

hace 4 días


Barcelona, Barcelona, España CPM A tiempo completo
Company Overview

CPM International is a global organization present in over 30 countries. We provide multilingual support tailored to the diverse needs of our markets, focusing on customer service, sales, and technical solutions for clients worldwide.

Salary and Benefits

We offer a competitive salary of €17,537.76 per year, including top performance incentives. Our benefits package includes 24 calendar holidays per year, paid bank holidays, and an extra day off in lieu. Our hybrid work model allows for 4 days of office work and 20 days of remote work per month.

Job Description

As a Customer Support Agent, you will handle customer queries via phone, email, chat, and social media, aiming for first-contact resolution. You will work collaboratively with consumers to answer product information requests and resolve issues professionally.

You will put yourself in our customers' shoes, analyze their problems, and offer individual solutions. This role requires a high level of German and English proficiency, as well as exceptional grammar and spelling skills. A genuine passion for delivering outstanding customer service is essential.

Requirements
  • A fluent level of German with exceptional grammar and spelling skills
  • A high level of English (both written and spoken)
  • A genuine passion for delivering outstanding customer service
  • Ability to deal with sensitive calls with empathy
  • Strong administrative skills with a keen eye for detail
  • A professional outlook and proactive approach to problem-solving
Why Choose CPM?

We celebrate diversity and welcome everyone to our inclusive workplace. Our culture fosters innovation and empowers you to bring your whole self to work. Join us in our mission to provide exceptional customer service and drive business growth.



  • Barcelona, Barcelona, España Multilingual Jobs Worldwide A tiempo completo

    At Multilingual Jobs Worldwide, we are seeking a highly skilled German-speaking Customer Support Specialist to join our team in Barcelona, Spain.We are a leading multilingual recruitment agency, connecting top talent from around the world with exciting job opportunities in various sectors. Our clients include top 500 business companies in IT,...


  • Barcelona, Barcelona, España CPM INTERNATIONAL TELEBUSINESS S.L. A tiempo completo

    **About CPM International**CPM International is a global company with a presence in over 30 countries, offering multilingual support in various languages tailored to the needs of our diverse markets. We focus on customer service, sales, and technical support solutions for clients worldwide.**Our Values**We celebrate diversity and welcome everyone, embracing...


  • Barcelona, Barcelona, España Cpm International A tiempo completo

    We are CPM International, a global company with a presence in over 30 countries. Our mission is to provide multilingual support to our diverse markets, focusing on customer service, sales, and technical support solutions.We celebrate diversity and welcome everyone to our inclusive workplace. Our accessible environment empowers you to bring your whole self to...


  • Barcelona, Barcelona, España Cpm International A tiempo completo

    About CPM InternationalCPM International is a globally recognized company with a presence in over 30 countries. We provide multilingual support tailored to the needs of our diverse markets, focusing on customer service, sales, and technical support solutions for clients worldwide.We Welcome DiversityCelebrating diversity and inclusion, we welcome everyone...


  • Barcelona, Barcelona, España Team A tiempo completo

    Job Title: Phone Support With Native German Phone SupportLocation: Office located in Barcelona, Spain or full-remoteAbout the Role:We are seeking a skilled Customer Support Specialist with native German language skills to join our team in Barcelona, Spain or work remotely. As a Customer Support Specialist, you will be responsible for providing exceptional...


  • Barcelona, Barcelona, España CPM International A tiempo completo

    About the RoleCPM International is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients in German and English.Key ResponsibilitiesProvide multilingual support to customers via telephone, email, chat, and social...


  • Barcelona, Barcelona, España Cpm International A tiempo completo

    Customer Support Role at CPM InternationalWe are seeking a highly skilled Customer Support Agent to join our team at CPM International. As a key member of our support team, you will be responsible for providing exceptional customer service to our clients in German.Your primary goal will be to resolve customer queries and issues in a timely and professional...


  • Barcelona, Barcelona, España CPM International A tiempo completo

    About the RoleCPM International is a global company with a presence in over 30 countries, offering multilingual support in various languages tailored to the needs of our diverse markets. We focus on customer service, sales, and technical support solutions for clients worldwide.Key ResponsibilitiesAs a Customer Service Representative, you will be responsible...


  • Barcelona, Barcelona, España Multilingual Jobs Worldwide A tiempo completo

    Job Title: German Language Customer Support RepresentativeAbout the Role: We are seeking a highly motivated and skilled Customer Support Representative to join our team in Barcelona, Spain. As a German language speaker, you will be responsible for providing exceptional customer service to our clients in the German language.Responsibilities:Provide timely and...


  • Barcelona, Barcelona, España Headhunt International A tiempo completo

    German Customer Support Specialist**Job Summary:**We are seeking a highly skilled German Customer Support Specialist to join our team at Head Hunt International. As a key member of our customer support team, you will play a vital role in providing exceptional service to our clients across the globe.**Key Responsibilities:*** Communicate with customers via...


  • Barcelona, Barcelona, España German-World, Inc A tiempo completo

    Job Title: German Customer Support SpecialistAbout the Role:We are seeking a highly skilled German Language Support Specialist to join our team at Teleperformance. As a key member of our operations team, you will be responsible for providing exceptional customer service to our clients, ensuring their satisfaction and loyalty.Key Responsibilities:Verification...


  • Barcelona, Barcelona, España Cpm International A tiempo completo

    Our Mission:At CPM International, we strive to deliver exceptional customer service in multiple languages, tailored to the needs of our diverse markets. Our team of multilingual support specialists works closely with clients worldwide to provide tailored solutions for sales, technical support, and customer service.Our Client:Our client is a leading global...


  • Barcelona, Barcelona, España Cpm International A tiempo completo

    Job SummaryCpm International seeks a Customer Support Expert to handle customer inquiries and resolve issues in a professional manner.Company OverviewWe are a global company with a presence in over 30 countries, offering multilingual support tailored to our diverse markets. Our focus is on delivering exceptional customer service, sales, and technical support...


  • Barcelona, Barcelona, España CPM International A tiempo completo

    About the RoleCPM International is a global leader in customer service, sales, and technical support solutions. We offer multilingual support to clients worldwide, with a presence in over 30 countries.Job DescriptionWe are seeking an experienced Multilingual Customer Service Specialist to join our team in Barcelona. As a key member of our customer support...


  • Barcelona, Barcelona, España Head Hunt International A tiempo completo

    German Customer Support Specialist**Job Summary:**We are seeking a highly skilled German Customer Support Specialist to join our team at Head Hunt International. As a key member of our customer support team, you will play a vital role in providing exceptional service to our clients across the globe.**Key Responsibilities:**- Communicate with customers via...


  • Barcelona, Barcelona, España buscojobs España A tiempo completo

    Job Title: Soporte Al Cliente Con Inglés Y PortuguésCompany: CPM InternationalWe are seeking a highly skilled and multilingual customer support specialist to join our team in Barcelona. As a customer support specialist, you will be responsible for providing excellent customer service to our clients in English and Portuguese.Requirements:• Excellent...


  • Barcelona, Barcelona, España CPM A tiempo completo

    About CPM InternationalCPM International is a global company with a presence in over 30 countries, offering multilingual support in various languages tailored to the needs of our diverse markets. We focus on customer service, sales, and technical support solutions for clients worldwide.Our ClientOur client is a well-known company with a wide range of...


  • Barcelona, Barcelona, España Cpm International A tiempo completo

    We are seeking a highly skilled Customer Support Agent to join our team at CPM International. As a key member of our customer service team, you will be responsible for handling customer inquiries and resolving issues in a timely and professional manner. **About Us**CPM International is a global company with a presence in over 30 countries. We offer...


  • Barcelona, Barcelona, España Qlf Brands B.V. A tiempo completo

    Are you a customer service expert looking for a new challenge? Do you have excellent communication skills and the ability to work with multiple languages?We are QLF Brands B.V., a leading company in the industry, and we are seeking a highly skilled Multilingual Customer Support Specialist to join our team. As a key member of our customer support department,...


  • Barcelona, Barcelona, España Cpm International A tiempo completo

    Career Opportunity at CPM International: Customer Service RepresentativeAbout UsCPM International is a global leader in multilingual support, serving over 30 countries worldwide. Our team focuses on delivering exceptional customer service, sales, and technical support solutions for clients globally.Our ClientHome to renowned hygiene, health, and nutrition...