Head of Operations

hace 2 días

Barcelona, Barcelona, España Kognia Sports Intelligence A tiempo completo
About Kognia Sports Intelligence

Kognia Sports Intelligence is a pioneering startup revolutionizing football performance analysis through cutting-edge technology and deep insights into the game. Based in Barcelona and backed by industry giants, we are a passionate team striving to bring actionable insights to coaches, players, and sports enthusiasts.

The Opportunity

We are seeking a strategic and driven Head of Delivery Operations to lead the expansion of our operational footprint as we enter new markets, work with new partners, and develop new use cases that require new operational processes. You will work closely with Engineering, Commercial, and other business areas, and spearhead initiatives to optimize our delivery processes for market success.

Key Responsibilities
  1. Lead the Delivery Operations department, including annotation teams, quality assurance, and customer success.
  2. Lead post-sales communication with clients on service implementation, customer success, support, and other mechanisms to ensure retention.
  3. Coordinate with the Product and Engineering areas to provide input to company roadmaps in order to meet delivery/integration/implementation objectives.
  4. Manage Delivery Operations department personnel in terms of recruitment, onboarding and offboarding, retention, mentorship and motivation, policies, and individual development.
  5. Lead requirements gathering, requirements validation, implementation, and delivery of pilot projects.
  6. Manage relationships and contracts with vendors involved in the delivery value chain, which may include video, data, and other service providers.
  7. Innovate or find new lines of revenue with these partners, clients, and other relevant stakeholders.
  8. Participate in business strategy decision-making along with the rest of the management team.
  9. Create, monitor, report, and optimize KPIs related to delivery, including unit costs, and find strategies to optimize them.
  10. Implement process, policies, and standards across the Delivery Operations department, and coordinate on cross-departmental policies as relevant, in order to balance quality, speed, and cost, according to company strategies.
  11. Ensure compliance with local, international, and client-specific laws, standards, and requirements.
  12. Evaluate risks related to the entire value chain and strategize accordingly.
Requirements

We are looking for a candidate with:

  • Proven experience in operations management with a specific focus on early-stage products from greenfield to growth stage.
  • Excellent communication, collaboration, and leadership skills, with the ability to guide cross-functional teams toward a common goal.
  • Strong analytical skills and data-driven mindset, with experience using metrics and KPIs to drive product decisions.
  • Experience with AI-based products and incorporating R&D efforts into product strategy.
  • Deep passion for football, sports analytics, and understanding market dynamics.
  • Familiarity with agile methodologies and experience working in startup environments.
  • Resilience and adaptability in the face of challenges, with a problem-solving attitude.
What We Offer

We offer a competitive salary and performance-based incentives, a central role in a growing startup, work with a dedicated, talented team in a collaborative environment, opportunities for professional growth and development, and flexible working arrangements and a balanced approach to remote and in-office work.

Kognia is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

  • Head of Operations

    hace 2 días

    Barcelona, Barcelona, España Paradox En A tiempo completo

    Transform Lives at ScaleAt Paradox En, we're on a mission to empower individuals and organizations through our power-skills and coaching trainings. We're seeking a seasoned Head of Operations to join our team and drive our operations to new heights.Your MissionAs our Head of Operations, you'll be responsible for scaling our operations team, implementing a...

  • Head of Operations

    hace 2 días

    Barcelona, Barcelona, España Paradox En A tiempo completo

    Transform Lives at ScaleAt Paradox En, we're on a mission to empower individuals and organizations through our power-skills and coaching trainings. We're seeking a seasoned Head of Operations to join our team and drive our operations to new heights.Your MissionAs our Head of Operations, you'll be responsible for scaling our operations team, implementing a...

  • Head of Revenue Operations

    hace 2 días

    Barcelona, Barcelona, España Docplanner A tiempo completo

    Head of Revenue OperationsDocplanner Group is seeking a seasoned Revenue Operations professional to lead our revenue growth initiatives. As the Head of Revenue Operations, you will be responsible for developing and implementing strategies to maximize revenue across all channels, including sales, marketing, and customer success operations.Key...

  • Head of Revenue Operations

    hace 2 días

    Barcelona, Barcelona, España Docplanner A tiempo completo

    Head of Revenue OperationsDocplanner Group is seeking a seasoned Revenue Operations professional to lead our revenue growth initiatives. As the Head of Revenue Operations, you will be responsible for developing and implementing strategies to maximize revenue across all channels, including sales, marketing, and customer success operations.Key...

  • Head of Revenue Operations

    hace 2 días

    Barcelona, Barcelona, España Docplanner A tiempo completo

    Head of Revenue OperationsAt Docplanner, we're on a mission to make healthcare more human. As the Head of Revenue Operations, you'll play a pivotal role in driving revenue growth and optimizing operations across our customer-facing units.Key Responsibilities:Develop and implement strategies to maximize revenue across all channels, including sales, marketing,...

  • Head of Revenue Operations

    hace 2 días

    Barcelona, Barcelona, España Docplanner A tiempo completo

    Head of Revenue OperationsAt Docplanner, we're on a mission to make healthcare more human. As the Head of Revenue Operations, you'll play a pivotal role in driving revenue growth and optimizing operations across our customer-facing units.Key Responsibilities:Develop and implement strategies to maximize revenue across all channels, including sales, marketing,...

  • Head of Operations

    hace 1 mes

    Barcelona, Barcelona, España International People Solutions A tiempo completo

    Job Title: Head of Operations - BarcelonaAbout the Role:We are seeking a highly skilled and experienced Head of Operations to join our team at International People Solutions. As a key member of our leadership team, you will be responsible for driving the success of our operations in Barcelona.Key Responsibilities:Develop and implement strategies to optimize...

  • Head of Technical Operations

    hace 4 semanas

    Barcelona, Barcelona, España The Green Recruitment A tiempo completo

    Head Of Technical OperationsThe Green Recruitment is seeking a highly skilled Head of Technical Operations to lead our Engineering and Technical team. As a key member of our organization, you will be responsible for overseeing all technical aspects of our project portfolio, ensuring seamless execution and delivery.Key Responsibilities:Lead the technical...

  • Head of Technical Operations

    hace 4 semanas

    Barcelona, Barcelona, España The Green Recruitment A tiempo completo

    Head Of Technical OperationsThe Green Recruitment is seeking a highly skilled Head of Technical Operations to lead our Engineering and Technical team. As a key member of our organization, you will be responsible for overseeing all technical aspects of our project portfolio, ensuring seamless execution and delivery.Key Responsibilities:Lead the technical...

  • Head of Technical Operations

    hace 4 semanas

    Barcelona, Barcelona, España The Green Recruitment A tiempo completo

    Head of Technical OperationsThe Green Recruitment is seeking a highly skilled Head of Technical Operations to lead our Engineering and Technical team. As a key member of our organization, you will be responsible for overseeing the technical aspects of our project portfolio, ensuring seamless execution and delivery.Key Responsibilities:Lead the technical...

  • Head of Technical Operations

    hace 4 semanas

    Barcelona, Barcelona, España The Green Recruitment A tiempo completo

    Head of Technical OperationsThe Green Recruitment is seeking a highly skilled Head of Technical Operations to lead our Engineering and Technical team. As a key member of our organization, you will be responsible for overseeing the technical aspects of our project portfolio, ensuring seamless execution and delivery.Key Responsibilities:Lead the technical...

  • Head of Technical Operations

    hace 2 días

    Barcelona, Barcelona, España The Green Recruitment A tiempo completo

    Head of Technical OperationsThe Green Recruitment is seeking a highly skilled and experienced Head of Technical Operations to lead our Engineering and Technical team. As a key member of our organization, you will be responsible for overseeing all technical aspects of our project portfolio, ensuring seamless execution and delivery.Key Responsibilities:Lead...

  • Head of Technical Operations

    hace 2 días

    Barcelona, Barcelona, España The Green Recruitment A tiempo completo

    Head of Technical OperationsThe Green Recruitment is seeking a highly skilled and experienced Head of Technical Operations to lead our Engineering and Technical team. As a key member of our organization, you will be responsible for overseeing all technical aspects of our project portfolio, ensuring seamless execution and delivery.Key Responsibilities:Lead...

  • Head of Cybersecurity Operations

    hace 1 mes

    Barcelona, Barcelona, España Paul Davis Restoration Of Gainseville A tiempo completo

    About the RolePaul Davis Restoration of Gainesville is seeking a highly skilled Head of Cybersecurity Operations to join our team. As a key member of our Cybersecurity organization, you will play a critical role in protecting our assets, employees, and customers from cyber threats.Key ResponsibilitiesManage the Cybersecurity Operations team and continuously...

  • Head of Cybersecurity Operations

    hace 1 mes

    Barcelona, Barcelona, España Paul Davis Restoration Of Gainseville A tiempo completo

    About the RolePaul Davis Restoration of Gainesville is seeking a highly skilled Head of Cybersecurity Operations to join our team. As a key member of our Cybersecurity organization, you will play a critical role in protecting our assets, employees, and customers from cyber threats.Key ResponsibilitiesManage the Cybersecurity Operations team and continuously...

  • Head of Commercial Operations

    hace 1 mes

    Barcelona, Barcelona, España Visa Inc. A tiempo completo

    Job DescriptionJob Title: Head of Commercial OperationsJob Summary:We are seeking a highly experienced and strategic leader to join our team as Head of Commercial Operations. As a key member of our leadership team, you will be responsible for driving commercial growth and excellence across our cluster.Key Responsibilities:Strategy Development: Develop and...

  • Head of Cybersecurity Operations

    hace 4 semanas

    Barcelona, Barcelona, España Paul Davis Restoration Of Gainseville A tiempo completo

    About Paul Davis Restoration Of GainsevillePaul Davis Restoration Of Gainseville is a leading global company dedicated to the restoration and recovery sector, with a strong presence in the community. With a team of experts from diverse backgrounds, Paul Davis Restoration Of Gainseville has a global platform that enables it to provide a wide range of services...

  • Head of Cybersecurity Operations

    hace 4 semanas

    Barcelona, Barcelona, España Paul Davis Restoration Of Gainseville A tiempo completo

    About Paul Davis Restoration Of GainsevillePaul Davis Restoration Of Gainseville is a leading global company dedicated to the restoration and recovery sector, with a strong presence in the community. With a team of experts from diverse backgrounds, Paul Davis Restoration Of Gainseville has a global platform that enables it to provide a wide range of services...

  • Head of Operations India

    hace 4 semanas

    Barcelona, Barcelona, España Lhh A tiempo completo

    Head of Operations IndiaWe are seeking an experienced and results-driven Head of Operations to lead our Indian subsidiary. This critical role will play a key part in our continued success in the Indian market.Key Responsibilities:Ensure compliance with all relevant Indian regulations and safety standards.Develop and implement operational strategies aligned...

  • Head of Operations India

    hace 4 semanas

    Barcelona, Barcelona, España Lhh A tiempo completo

    Head of Operations IndiaWe are seeking an experienced and results-driven Head of Operations to lead our Indian subsidiary. This critical role will play a key part in our continued success in the Indian market.Key Responsibilities:Ensure compliance with all relevant Indian regulations and safety standards.Develop and implement operational strategies aligned...