Head of Operations

hace 2 días


Barcelona, Barcelona, España Kognia Sports Intelligence A tiempo completo
About the Role

We are seeking a highly skilled and experienced Head of Delivery Operations to join our team at Kognia Sports Intelligence. As a key member of our leadership team, you will be responsible for leading the expansion of our operational footprint, driving market success, and spearheading initiatives to optimize our delivery processes.

Key Responsibilities
  • Lead the Delivery Operations department, including annotation teams, quality assurance, and customer success.
  • Develop and implement strategies to optimize delivery processes, improve quality, and reduce costs.
  • Collaborate with cross-functional teams to drive business growth and meet delivery objectives.
  • Manage relationships with vendors, clients, and partners to ensure seamless delivery and customer satisfaction.
  • Develop and implement process improvements, policies, and standards to ensure compliance with company strategies and industry regulations.
Requirements
  • Proven experience in operations management, with a focus on early-stage products and growth-stage companies.
  • Excellent leadership, communication, and collaboration skills, with the ability to guide cross-functional teams.
  • Strong analytical skills and data-driven mindset, with experience using metrics and KPIs to drive product decisions.
  • Experience with AI-based products and incorporating R&D efforts into product strategy.
  • Deep passion for football, sports analytics, and understanding market dynamics.
What We Offer
  • Competitive salary and performance-based incentives.
  • A central role in a growing startup with a talented team.
  • Opportunities for professional growth and development.
  • Flexible working arrangements and a balanced approach to remote and in-office work.

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