Customer Service Representative in Lisbon for a Luxury Hotel Chain

hace 3 semanas


Barcelona, Barcelona, España Blu Selection A tiempo completo

Your role as a customer service representative at Blu Selection will involve providing exceptional support to our clients through various communication channels, including phone, email, and live chat. Your primary responsibility will be to resolve issues that may arise during the booking process or loyalty programs.

To succeed in this position, you will need to possess excellent communication and listening skills, as well as the ability to work effectively with diverse nationalities. You should also have a fluent level of German and a good level of English, as these languages are essential for communicating with our clients.

In addition to your language skills, we are looking for motivated and committed individuals who are willing to learn and grow with our company. You will receive comprehensive training, which includes compensation during the training period if successful (50% of your hourly wages, lower taxes). Upon completion of your training, you will be rewarded with a competitive salary package, including free accommodation, meal allowance, and other benefits.

As a customer service representative at Blu Selection, you will be working in a dynamic and international environment where teamwork and collaboration are highly valued. You will have opportunities to develop your skills and advance your career within our organization. We offer a long-term fixed-term contract, renewable every year, with full-time hours (40h/week) on rotating shifts depending on the project. Our hybrid work options allow you to balance your work and personal life effectively.

We provide a supportive and inclusive environment, with regular social events, language classes, sports activities, and career development opportunities. For international candidates, we offer reimbursement of initial flight expenses after 9 months, airport pick-up, yearly two-way flight ticket back to your home country within the EU, and assistance with paperwork, opening a bank account, and more.

The estimated monthly gross salary for this position is €1,050, excluding accommodation, or €1,400 including free accommodation. However, please note that salary conditions may vary depending on individual circumstances.

This is an exciting opportunity to join our team at Blu Selection and contribute to our mission of delivering exceptional customer service. If you are a motivated and committed individual with excellent communication skills, we encourage you to apply.



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