Senior Account Manager with Italian and Spanish Fluency

hace 3 semanas


Barcelona, Barcelona, España Dsm-Firmenich A tiempo completo

Company Overview

Dsm-Firmenich is a leading company dedicated to inclusion, empowering employees to drive progress through creativity and innovation.

Salary Range:

The estimated salary for this position is between 55,000 - 80,000 USD per annum, depending on qualifications and experience. This competitive package reflects the importance of skilled professionals in our organization.

Job Description

We are seeking a highly motivated Collections Specialist with excellent communication skills in Italian, Spanish, and English. As a key member of our team, you will be responsible for managing and collecting outstanding accounts receivable, ensuring timely payment from clients, and maintaining accurate records of collection efforts.

Your Key Responsibilities:

  • Review and monitor assigned accounts through the Collections Tool, including dispute management.
  • Maintain proactive outbound collection calls, emails, and dunning letters.
  • Complete customer account reconciliations as required.
  • Work closely with Commercial, Customer Experience & customers to reduce/eliminate overdue invoices.

Required Skills and Qualifications

To excel in this role, you will need:

  • 3-5 years of prior experience in collections.
  • Fluent communication skills in Italian, Spanish, and English – both oral and written.
  • Good negotiation ability.
  • Technical / Professional knowledge in collection processes.
  • Professional interpersonal skills and the ability to adjust and interact with all levels of stakeholders.
  • Proficiency in Microsoft Applications with an advanced level in Microsoft Word, Excel, PowerPoint, and Outlook.

Benefits

Dsm-Firmenich offers a range of benefits to support your well-being and career growth, including:

  • A dynamic work environment that fosters creativity and innovation.
  • Ongoing training and development opportunities.
  • A competitive compensation package.
  • A commitment to diversity, equity, and inclusion.

Others

Dsm-Firmenich is an equal opportunity employer, committed to building a workplace where everyone can thrive. We do not discriminate based on race, color, ethnicity, national origin, religion, gender, gender identity or expression, sexual orientation, age, disability, backgrounds, genetic information, protected veteran status, or any other status protected by law.



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