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Partner Enablement and Adoption Specialist
hace 3 semanas
About Cisco Systems, Inc.
Cisco is a leading technology company that powers an inclusive future. With our innovative solutions, we connect people, places, and things to make the world a better place. Our team is dedicated to delivering outstanding value to customers, and we're looking for talented individuals like you to join us on this journey.
Estimated Salary: $120,000 - $180,000 per year
Job Description:
We are seeking a highly skilled Partner Success Manager to join our team. As a key member of our Customer Experience organization, you will be responsible for driving software adoption and accelerating customer lifecycle with our partners. Your primary goal will be to enable our partners to build successful customer success practices, leveraging your expertise in development and execution of adoption plans across various technology portfolios.
Your Key Responsibilities:
- Develop and execute comprehensive adoption plans to drive software adoption and accelerate customer lifecycle with our partners
- Work closely with our partners to identify opportunities for growth and develop strategies to address them
- Liaise with our CX product teams to share feedback and advise on product development and improvements
- Supervise and report on the progress of adoption initiatives, assessing their impact and iterating on strategies as needed
- Manage services and service creation to support our partner ecosystem
Required Skills and Qualifications:
To succeed in this role, you will need:
- 7+ years of experience in partner enablement, including driving software adoption across a partner ecosystem and building service propositions with partners
- Proven track record of developing and executing effective adoption plans
- Strong executive relationships within partner organizations based on trust
- Experience leading virtual cross-functional teams in a matrix organization and building positive collaborative relationships
- Recurring revenue concepts, margin, and attrition knowledge
- Spanish or Italian language proficiency (a plus)
Benefits:
We offer a competitive salary range of $120,000 - $180,000 per year, as well as a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off. We also offer opportunities for professional growth and development, as well as a collaborative and inclusive work environment.
Why Choose Cisco?
We are a leader in the technology industry, and we're committed to making a positive impact on the world. Our team is passionate about delivering innovative solutions that connect people, places, and things. If you're a motivated and results-driven individual who shares our passion for innovation and customer satisfaction, we encourage you to apply for this exciting opportunity.
