Amazon Business Eu Program Manager

hace 7 días


Madrid, Madrid, España Amazon Business Eu Sarl, Sucursal En España - Q05 A tiempo completo

About Amazon Business Eu Sarl, Sucursal En España
We are Amazon Business, a fast-growing segment of Amazon that serves businesses of all sizes worldwide. Our mission is to provide an exceptional shopping experience for our customers.

Our Team
The SSR & Marketing team owns customer acquisition, activation, and growth of AB Customers with a specific focus on SSR (self-service registered) and Micro Customers. We drive success through scalable initiatives to increase purchases and HVAs adoption from AB Customers through channels like emails, onsite campaigns, off-site advertising, and in-person calls.

About the Role
We are looking for a Sr. Program Manager to manage the SSR-Assisted program. The goal is to provide account management support to AB Customers to drive high-value actions via in-person calls. The ideal candidate has both sales and product/program management experience.

Main Responsibilities

  • Indirectly manage a team of sales agents worldwide
  • Define use cases and roadmap for the AB SSR-A program for new and existing customers
  • Report and optimize towards goals, priorities, and success metrics; develop the experimentation roadmap in line with the long-term vision
  • Collect and analyze customer data to identify opportunities to drive customer engagement

Requirements
Education: Bachelor's Degree in Business, Marketing, Math/Statistics, Economics, Computer Science or similar field
Experience: 6+ years in project or program management or related roles
Skills:
  • Experience with SQL and ETL jobs
  • Ability to generate insights from data
  • Strong bias for action and stakeholder management
  • Proven analytical and quantitative skills
  • Ability to work independently and juggle multiple tasks
  • Strong verbal and written communications

Location
This role can be performed remotely. However, occasional travel to our headquarters may be required.

Salary
$120,000 - $160,000 per year, depending on experience.
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