EU Heavy Bulky Program Manager

hace 1 semana


Madrid, Madrid, España Amazon A tiempo completo

Company Overview
The role you are about to apply for is a part of Amazon's EU 3P Heavy Bulky team. The main goal of this team is to provide the best-in-class experience for customers and sellers in Europe.

About the Role
You will be responsible for defining and executing strategies to bridge customer and seller experience gaps, and scale the EU SellerFlex program. This includes owning multiple work streams including Topline and Recruitment, as well as driving initiatives to improve customer and seller experience.

Key Responsibilities
- Own EU SellerFlex Topline (LT) goal
- Own EU5 SF Recruitment (in-partnership with Country Team) goal
- Co-own/ support 3P Heavy Bulky's 3 Year business planning, short-term and long-term strategy to help deliver multi-billion-dollar business.
- Understand EU SellerFlex Customer and Seller experience gaps, and define strategies to bridge them
- Represent SellerFlex in regular business reviews and leadership forums
- Work with partner teams including Sales, Account Management and Transportation to streamline processes and define new SOPs to accelerate Seller flywheel
- Lead country specific sellers training and readiness program

Basic Qualifications
- Bachelor's degree
- Experience in program or project management
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Experience using data and metrics to determine and drive improvements
- Experience defining program requirements and using data and metrics to determine improvements
- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)

Salary: £60,000 - £80,000 per annum, depending on experience. Amazon offers a competitive salary package, including bonus opportunities and comprehensive benefits.

Benefits
- Competitive salary package, including bonus opportunities
- Comprehensive benefits package
- Opportunities for career growth and professional development
- Collaborative and dynamic work environment

About Amazon
Amazon is an equal opportunities employer and is committed to diversity, equity, and inclusion. We believe that our diverse workforce is central to our success and offer a range of programs and resources to support underrepresented groups. If you are passionate about delivering innovative solutions and making a real difference, we would love to hear from you.


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