Global Operations Specialist Credit
hace 3 días
About the Role
We are seeking a skilled Operations Specialist to support our Underwriters in Trade Finance, Commodity Finance, Project Infrastructure, and Portfolio Solutions as part of our Credit line of business. This includes timely and accurate handling of client/broker requests, inquiries, and policy issuance.
Key Responsibilities
- Closely interact and coordinate with internal stakeholders in Operations and Underwriting located in various regions and markets globally, as well as with external stakeholders such as clients, brokers, and service providers.
- Process and administer correct reflection of client inquiries in our systems and handle credit documents administration throughout their entire lifecycle (issuance, amendments, cancellation, invoicing).
- Support the underwriting and renewal processes in analysis, development, and evaluation of documents, such as underwriting files, master risk agreements, and preparing policies or cover notes as draft.
- Collaborate globally with other team members and our service provider to ensure best client service to our credit clients and brokers.
- Analyze and identify premium and fee discrepancies and determine appropriate measures.
About the Team
Credit & Surety Operations is an emerging team redefining into a trusted partner, closely collaborating with the global Credit & Surety business teams. With passion and our service and customer orientation, we strive for high customer satisfaction and help the business to achieve its profitable growth aspiration.
About You
- You are aware of the importance of clients, understand their needs, and are passionate to work with them to meet or exceed their expectations.
- You like to take personal ownership for your day-to-day responsibilities, do not need close supervision, and are able to set the right priorities in the context of the business.
- You are a true team player, are passionate in sharing your expertise, and help others to grow.
- You are building and maintaining effective working relationships with peers, both internally and externally.
- You appreciate working with global intercultural teams.
- You perceive change as an opportunity rather than a threat and enjoy shaping the future.
- You always look for opportunities for improvement and develop practical solutions. Obstacles cannot stop you, but let you find ways to overcome them.
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