Technical Client Solutions Manager
hace 1 mes
Role Overview
As a Technical Client Manager at Tradedoubler, you will be responsible for delivering high-quality technical support and client implementations. You will work closely with clients and colleagues to ensure efficient and timely delivery of projects, while maintaining a proactive and customer-focused approach.
Main Responsibilities
- Manage the Tradedoubler affiliate platform on behalf of our advertisers
- Provide technical support and answer questions from customers and colleagues
- Maintain continuous contact with customers to understand their needs and provide solutions
- Support the sales team in meetings and calls
- Stay up-to-date on market changes and document client evolution
- Liaise with Technical Customer Executives and Managers of other local Tradedoubler offices
Your Profile
You are a results-driven professional with strong technical knowledge and troubleshooting skills, combined with a commercial mindset. You are excellent at communicating complex technical concepts to non-technical audiences and have a passion for technology and problem-solving.
Requirements
- University degree in Computing, IT, or software programming, or equivalent experience
- Ability to grasp technical concepts, including HTML, JavaScript, Restful APIs, XML, and programming languages
- Good written and spoken communication skills
- Experience in client support/customer service environment, preferably
- Customer service-minded, solutions-oriented, and professional approach
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