Technical Client Solutions Manager

hace 6 días


Madrid, Madrid, España Tradedoubler A tiempo completo

Role Overview

As a Technical Client Manager at Tradedoubler, you will be responsible for delivering high-quality technical support and client implementations. You will work closely with clients and colleagues to ensure efficient and timely delivery of projects, while maintaining a proactive and customer-focused approach.

Main Responsibilities

  • Manage the Tradedoubler affiliate platform on behalf of our advertisers
  • Provide technical support and answer questions from customers and colleagues
  • Maintain continuous contact with customers to understand their needs and provide solutions
  • Support the sales team in meetings and calls
  • Stay up-to-date on market changes and document client evolution
  • Liaise with Technical Customer Executives and Managers of other local Tradedoubler offices

Your Profile

You are a results-driven professional with strong technical knowledge and troubleshooting skills, combined with a commercial mindset. You are excellent at communicating complex technical concepts to non-technical audiences and have a passion for technology and problem-solving.

Requirements

  • University degree in Computing, IT, or software programming, or equivalent experience
  • Ability to grasp technical concepts, including HTML, JavaScript, Restful APIs, XML, and programming languages
  • Good written and spoken communication skills
  • Experience in client support/customer service environment, preferably
  • Customer service-minded, solutions-oriented, and professional approach


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