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We are seeking a highly skilled and customer-focused individual to join our team as a Customer Support Representative in the iGaming industry. As a key member of our support team, you will be responsible for providing exceptional customer service to our Dutch-speaking customers.
Key Responsibilities- Respond to customer inquiries and resolve issues in a timely and professional manner
- Stay up-to-date on games, rules, and regulations, as well as our company's internal knowledge base
- Support customers through various communication channels, including chat and phone
- Fluency in Dutch and English
- No prior experience is necessary, but previous customer care experience is a plus
- Ability to work rotating shifts
- Competitive salary package
- Extra salary for evening and night shifts
- Paid training
- Relocation support after the trial period
- Lunch/dinner every Friday
- Full health insurance
- Nice working environment and large terrace
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