Customer Support Representative

hace 4 días


Barcelona, Barcelona, España Umbrella Functional Consulting & Support Team A tiempo completo
About the Job

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Support Representative in the iGaming industry. As a key member of our support team, you will be responsible for providing exceptional customer service to our Dutch-speaking customers.

Key Responsibilities
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Stay up-to-date on games, rules, and regulations, as well as our company's internal knowledge base
  • Support customers through various communication channels, including chat and phone
Requirements
  • Fluency in Dutch and English
  • No prior experience is necessary, but previous customer care experience is a plus
  • Ability to work rotating shifts
What We Offer
  • Competitive salary package
  • Extra salary for evening and night shifts
  • Paid training
  • Relocation support after the trial period
  • Lunch/dinner every Friday
  • Full health insurance
  • Nice working environment and large terrace


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