Customer Support Representative

hace 1 día

Barcelona, Barcelona, España Blu Selection A tiempo completo

**About Blu Selection**

We are a dynamic and growing company that values diversity and inclusivity. Our mission is to deliver exceptional customer experiences across the globe.

**Job Summary**

We are seeking a highly motivated and professional Customer Support Representative to join our team in Barcelona. As a Customer Support Representative, you will be responsible for providing top-notch support to our clients, ensuring their satisfaction and loyalty.

**Key Responsibilities**

• Respond to inbound requests from organizations and document relevant case information

• Ensure excellent customer satisfaction by responding in an appropriate and friendly manner

• Identify issues and provide effective solutions, escalating the issues when they require further support

• Collaborate with cross-functional teams to resolve complex customer issues

• Develop and maintain a deep understanding of our products and services to provide accurate and timely support

• Stay up-to-date with industry trends and best practices to continuously improve customer support

**Requirements**

• A good level of English, along with a native level of Danish is mandatory

• Strong empathy and excellent communication skills

• Willingness to learn and adapt to new situations

• Flexibility to work in a fast-paced environment

• EU Citizenship or valid work permit/residency card mandatory

**What We Offer**

• Competitive salary with bonus

• Multicultural environment with opportunities for growth and development

• Flexible working arrangements and a central, easily achievable location

• A dynamic and supportive team environment

• Opportunities for professional development and career advancement

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