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Customer Support Representative
hace 2 meses
**About Blu Selection**
We are a dynamic and growing company that values diversity and inclusivity. Our mission is to deliver exceptional customer experiences across the globe.
**Job Summary**
We are seeking a highly motivated and professional Customer Support Representative to join our team in Barcelona. As a Customer Support Representative, you will be responsible for providing top-notch support to our clients, ensuring their satisfaction and loyalty.
**Key Responsibilities**
• Respond to inbound requests from organizations and document relevant case information
• Ensure excellent customer satisfaction by responding in an appropriate and friendly manner
• Identify issues and provide effective solutions, escalating the issues when they require further support
• Collaborate with cross-functional teams to resolve complex customer issues
• Develop and maintain a deep understanding of our products and services to provide accurate and timely support
• Stay up-to-date with industry trends and best practices to continuously improve customer support
**Requirements**
• A good level of English, along with a native level of Danish is mandatory
• Strong empathy and excellent communication skills
• Willingness to learn and adapt to new situations
• Flexibility to work in a fast-paced environment
• EU Citizenship or valid work permit/residency card mandatory
**What We Offer**
• Competitive salary with bonus
• Multicultural environment with opportunities for growth and development
• Flexible working arrangements and a central, easily achievable location
• A dynamic and supportive team environment
• Opportunities for professional development and career advancement
