SAP Cloud Customer Engagement Manager

hace 4 días


Zaragoza, Zaragoza, España Sap Se A tiempo completo
Job Overview

We are seeking an experienced SAP Cloud Customer Engagement Manager to join our team at SAP SE. This role will be responsible for delivering end-to-end virtual customer engagement and ensuring seamless adoption of the RISE SAP S/4HANA Private Cloud Edition solution.

Responsibilities:
  • Drive sales to delivery handover and customer onboarding, covering all technical and project aspects.
  • Support tickets handling, bridging customer queries and requirements from technical operations team.
  • Ensure periodic service reviews to track the service quality across a range of customers.
  • Orchestrate the overall service delivery according to agreed SLAs and KPIs.
Requirements:
  • Engineering graduate with 3+ years of work experience as a SAP technical consultant in a customer facing/supporting role.
  • Strong knowledge of SAP Basis, SAP ERP modules and tools like TSM, BODI application, DBs of HANA, ASE, Sybase, Oracle.
Estimated Salary: $120,000 - $150,000 per yearBenefits:
  • A highly collaborative, caring team environment with a strong focus on learning and development.
  • Recognition for your individual contributions and a variety of benefit options.
About Us:

We offer a unique opportunity to work with a leading company in the technology industry. Our culture is focused on innovation, teamwork, and customer satisfaction.



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