Iberia Customer Relationship Coordinator

hace 3 semanas


Zaragoza, Zaragoza, España Ds Smith A tiempo completo

About DS Smith

DS Smith is a leading provider of sustainable fibre-based packaging worldwide. Our purpose is to 'Redefine Packaging for a Changing World', and we're committed to leading the transition to the circular economy.

About the Role

We're looking for a Customer Engagement Specialist to support our local market in improving relationships with customers through positive experiences. You'll work closely with Sales, Marketing, and Design/innovation departments to deliver superior customer engagement.

Your Responsibilities

  • Develop a local program of End-to-End Customer Engagement that caters to specific sales needs.
  • Handle workshops, webinars, and multi-customer events, including the annual customer event.
  • Manage the localization of trends & insights within prioritized categories and retail to e-commerce and sustainability.
  • Build content and presentations based on relevant trends and insights, and deliver them in an engaging way.
  • Support the SMI team on wider End-to-End Customer projects.
  • Build strong relationships with sales leaders, sales teams, and design & innovation teams across the region and the entire SMI organization.

Requirements

Experience in customer engagement and relationship building, preferably in a sales or marketing role.

Benefits

Competitive salary: €45,000 - €55,000 per annum, depending on experience.

A dynamic and innovative work environment.

Ongoing training and development opportunities.



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