Chief Cloud Transformation Consultant
hace 2 días
SAP Enterprise Cloud Services (ECS) is a leading provider of cloud-hosted infrastructure and technical services. As a Technical Service Manager, you will be responsible for supporting our customers with their SAP S/4 HANA adoption on their path to the Intelligent Enterprise.
**Key Responsibilities:**
• Act as a trusted technical advisor to our customers and partners, analyzing their business requirements and problems, and working across departments to provide quality services, resolve technical complexities, and accompany them throughout their entire cloud transformation journey.
• Primary contact for customers for discussions about SAP technology and innovations and serve as an escalation point for technical issues, service requests, and incidents.
• Offer comprehensive knowledge of SAP S/4HANA architecture, conversion, migration path, methodology, and tools.
• Understand the SAP high availability or disaster recovery architecture, network, and virtual technologies (load-balancer, virtual machine).
**Requirements:**
Minimum 7+ years of SAP Technical administration and operations of SAP Solutions (preferably in the domain of SAP Basis).
Minimum 3 years of experience in a customer-facing role.
Hands-on experience and working knowledge of Unix/Linux flavors, SAP HANA, and Sybase databases.
Experience in de-escalating critical situations.
Fluency in Spanish and English is mandatory. Fluency in Italian, Portuguese, or Turkish language is an advantage.
**What We Offer:**
We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. You will contribute to SAP's global strategy and work closely with cross-functional teams to deliver high-quality results.
**Estimated Salary:** $120,000 - $180,000 per year, depending on location and experience.
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